At a Glance
- Tasks: Provide top-notch IT support and troubleshoot systems for users.
- Company: Leading IT support firm in the UK with a strong reputation.
- Benefits: Competitive pay, 24 days holiday, and medical cover.
- Why this job: Join a dynamic team and enhance your IT skills while making a difference.
- Qualifications: Strong communication skills and experience with IT systems.
- Other info: Onsite role 3-4 days a week with great career growth potential.
The predicted salary is between 30000 - 42000 £ per year.
A leading IT support firm in the United Kingdom is seeking an IT Systems & Support Engineer to provide effective support to users. You will handle both internal staff and external clients, requiring excellent communication skills.
Responsibilities include:
- Troubleshooting
- Maintaining systems like Cisco Meraki and Active Directory
- Ensuring compliance
Benefits include:
- Competitive pay
- 24 days of holiday
- Medical cover
The role is onsite 3/4 days a week.
IT Systems & Support Engineer (Onsite 3–4 days) employer: iO Associates
Contact Detail:
iO Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Systems & Support Engineer (Onsite 3–4 days)
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field and let them know you're on the hunt for an IT Systems & Support Engineer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your troubleshooting skills. Be ready to discuss how you've tackled issues with systems like Cisco Meraki and Active Directory. We want to see you shine when it comes to demonstrating your expertise!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It shows your enthusiasm for the role and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you land that IT Systems & Support Engineer gig. Plus, it’s a great way to show your commitment to joining our team. Let’s get you started on this exciting journey!
We think you need these skills to ace IT Systems & Support Engineer (Onsite 3–4 days)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT support and systems management. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your expertise with tools like Cisco Meraki and Active Directory.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the IT Systems & Support Engineer role. Share specific examples of how you've successfully supported users in the past and how you communicate effectively with both staff and clients.
Showcase Your Problem-Solving Skills: In your application, highlight instances where you've tackled tricky IT issues. We love candidates who can think on their feet and come up with creative solutions, so don’t hold back on sharing those success stories!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us and what we do!
How to prepare for a job interview at iO Associates
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of systems like Cisco Meraki and Active Directory. Be ready to discuss how you've used these technologies in past roles, as well as any troubleshooting experiences you've had.
✨Show Off Your Communication Skills
Since you'll be dealing with both internal staff and external clients, practice explaining technical concepts in simple terms. Think of examples where you've successfully communicated complex information to non-technical users.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle specific support scenarios. Prepare by thinking through common issues you might face and how you would resolve them, demonstrating your problem-solving skills.
✨Research the Company Culture
Get a feel for the company's values and work environment. This will help you tailor your answers to show that you're a good fit for their team, especially since the role is onsite most of the week.