At a Glance
- Tasks: Drive automation and optimise customer processes using Salesforce Service Cloud Voice.
- Company: Join a dynamic team at iO Associates in London.
- Benefits: Enjoy a hybrid work model with competitive salary and growth opportunities.
- Other info: Be part of exciting projects that enhance customer experiences.
- Why this job: Make a real impact by improving workflows and delivering high-quality reporting.
- Qualifications: Experience with Salesforce and strong collaboration skills required.
The predicted salary is between 63000 - 77000 £ per year.
i O Associates is seeking a Salesforce Service Cloud Voice Consultant to join the Business Systems team in a hybrid role based in London.
You’ll drive automation, optimize customer-facing processes, and deliver high-quality reporting to highlight bottlenecks and improve workflows.
You will work with cross-functional teams to implement impactful Salesforce Service Cloud solutions, including Service Cloud Voice and telephony integrations, and support BAU and strategic projects.
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Salesforce Service Cloud Voice Consultant (Hybrid London) in Dover employer: IO Associates
Join a leading engineering organisation that values innovation and excellence, offering a dynamic work culture where your contributions directly impact high-performance solutions in safety-critical environments. With a strong focus on employee growth, you will have the opportunity to mentor fellow engineers and shape technical direction while working in an Agile/SAFe environment. Located in the UK, this role provides a unique chance to be part of cutting-edge projects in defence, aerospace, and industrial technology, ensuring a rewarding and meaningful career path.