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- Tasks: Lead user research for a data-sharing product impacting government strategy.
- Company: User Centred Design Consultancy with a focus on innovation.
- Benefits: £500 per day, largely remote work, and potential contract extension.
- Other info: Collaborative agile environment with opportunities to influence senior stakeholders.
- Why this job: Make a real difference in government operations through user insights.
- Qualifications: Active SC Clearance and experience in complex user research.
£500 p/d Outside IR35. Initial 3 month contract with a 6 month extension likely. Largely remote with some expensed travel.
Overview
iO Associates are working on an exclusive basis with a User Centred Design Consultancy to search for 2 x experienced SC Cleared User Researchers for 2 x discovery phase workstreams for a data-sharing product spanning two government departments. The product will inform and shape operational strategy, requiring a strong understanding of complex, sensitive environments and stakeholder landscapes.
Key Responsibilities
- Lead and deliver end-to-end user research activities during discovery.
- Design and execute appropriate research methods (e.g. interviews, contextual enquiries, workshops).
- Engage with a wide range of stakeholders, including operational users, policy, and technical teams.
- Translate complex user needs into clear, actionable insights.
- Support the definition of user journeys, pain points, and opportunities across departmental boundaries.
- Present findings in a compelling and accessible way to inform strategic decision-making.
- Collaborate closely with product, design, and delivery teams in an agile environment.
Essential Skills & Experience
- Active SC Clearance (UKSV Security Clearance).
- Proven experience delivering user research in government or highly secure environments.
- Strong discovery-phase experience, particularly in complex or cross-organisational services.
- Ability to work with sensitive data and navigate constrained research environments.
- Experience influencing senior stakeholders and shaping strategy through insights.
- Excellent communication, facilitation, and storytelling skills.
Desirable
- Experience working on data-sharing, interoperability, or cross-departmental services.
- Familiarity with GDS standards and service design principles.
Please don’t hesitate to apply if you’re an SC Cleared User Researcher as my client wants to interview WC 11th May.
Locations
SC Cleared User Researcher x 2 in Dartford, Kent employer: IO Associates
Contact Detail:
IO Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SC Cleared User Researcher x 2 in Dartford, Kent
✨Tip Number 1
Network like a pro! Reach out to your connections in the user research field, especially those who have experience in government or secure environments. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your storytelling skills. You’ll need to present your findings in a compelling way, so practice explaining your past projects and how they shaped strategy. We want you to shine!
✨Tip Number 3
Don’t underestimate the power of research methods! Be ready to discuss various techniques you’ve used, like interviews and workshops. Tailor your examples to show how you’ve navigated complex environments and engaged with diverse stakeholders.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for talented SC Cleared User Researchers like you, so don’t miss out on this opportunity!
We think you need these skills to ace SC Cleared User Researcher x 2 in Dartford, Kent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of SC Cleared User Researcher. Highlight your experience in user research, especially in government or secure environments, and don’t forget to mention your active SC Clearance!
Showcase Your Skills: In your application, emphasise your strong communication and storytelling skills. We want to see how you can translate complex user needs into actionable insights, so give us examples of how you've done this in the past.
Be Clear and Concise: When writing your application, keep it clear and concise. Use bullet points where possible to make it easy for us to read through your experiences and skills. Remember, we’re looking for compelling and accessible presentations of your findings!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at IO Associates
✨Know Your User Research Inside Out
Make sure you brush up on your user research methodologies, especially those relevant to government and secure environments. Be ready to discuss how you've led end-to-end research activities and the specific methods you've used, like interviews or workshops.
✨Understand the Stakeholder Landscape
Familiarise yourself with the types of stakeholders you might encounter in this role. Think about how you can engage with operational users, policy teams, and technical staff. Prepare examples of how you've influenced senior stakeholders in the past.
✨Translate Insights into Action
Be prepared to showcase your ability to turn complex user needs into clear insights. Think of specific instances where your findings shaped strategy or informed decision-making, and be ready to present these in a compelling way.
✨Showcase Your Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly and concisely. You might even want to prepare a mini-presentation of your past work to demonstrate your storytelling skills during the interview.