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- Tasks: Lead user research to shape a data-sharing product for government departments.
- Company: User Centred Design Consultancy with a focus on impactful projects.
- Benefits: £500 per day, largely remote work, and potential contract extension.
- Other info: Collaborative agile environment with opportunities to influence strategy.
- Why this job: Make a real difference in government operations through user insights.
- Qualifications: Active SC Clearance and experience in user research within secure environments.
The predicted salary is between 50000 - 65000 £ per year.
Initial 3 month contract with a 6 month extension likely. Largely remote with some expensed travel.
iO Associates are working on an exclusive basis with a User Centred Design Consultancy to search for 2 x experienced SC Cleared User Researchers for 2 x discovery phase workstreams for a data-sharing product spanning two government departments. The product will inform and shape operational strategy, requiring a strong understanding of complex, sensitive environments and stakeholder landscapes.
Key Responsibilities- Lead and deliver end-to-end user research activities during discovery.
- Design and execute appropriate research methods (e.g. interviews, contextual enquiries, workshops).
- Engage with a wide range of stakeholders, including operational users, policy, and technical teams.
- Translate complex user needs into clear, actionable insights.
- Support the definition of user journeys, pain points, and opportunities across departmental boundaries.
- Present findings in a compelling and accessible way to inform strategic decision-making.
- Collaborate closely with product, design, and delivery teams in an agile environment.
- Active SC Clearance (UKSV Security Clearance).
- Proven experience delivering user research in government or highly secure environments.
- Strong discovery-phase experience, particularly in complex or cross-organisational services.
- Ability to work with sensitive data and navigate constrained research environments.
- Experience influencing senior stakeholders and shaping strategy through insights.
- Excellent communication, facilitation, and storytelling skills.
- Experience working on data-sharing, interoperability, or cross-departmental services.
- Familiarity with GDS standards and service design principles.
Please don't hesitate to apply if you're an SC Cleared User Researcher as my client wants to interview WC 11th May.
Design & Usability Analyst in Crawley employer: IO Associates
Contact Detail:
IO Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Design & Usability Analyst in Crawley
✨Tip Number 1
Network like a pro! Reach out to your connections in the design and usability field. Let them know you're on the lookout for opportunities, especially in user research roles. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Prepare for those interviews! Research the company and their projects, especially if they’re working on data-sharing products. Be ready to discuss how your experience aligns with their needs and how you can contribute to their user-centred design consultancy.
✨Tip Number 3
Showcase your storytelling skills! When presenting your findings or insights, make sure to communicate them in a compelling way. Use visuals or examples from your past work to illustrate your points and engage your audience.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that match your skills. Plus, applying directly can sometimes give you an edge over other candidates. So, get your application in and let’s land that job together!
We think you need these skills to ace Design & Usability Analyst in Crawley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Design & Usability Analyst. Highlight your experience in user research, especially in government or secure environments, and showcase any relevant projects that demonstrate your skills.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your SC Clearance and how your experience aligns with the key responsibilities outlined in the job description.
Showcase Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t shy away from sharing examples of how you've effectively engaged with stakeholders in the past.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at IO Associates
✨Know Your User Research Methods
Make sure you’re well-versed in various user research methods like interviews, contextual inquiries, and workshops. Be ready to discuss how you've applied these techniques in past projects, especially in complex environments.
✨Understand the Stakeholder Landscape
Familiarise yourself with the different stakeholders you might encounter, including operational users and technical teams. Think about how you can engage them effectively and translate their needs into actionable insights.
✨Showcase Your Communication Skills
Prepare to demonstrate your storytelling abilities. You’ll need to present findings in a compelling way, so practice summarising complex information clearly and concisely. Use examples from your experience to illustrate your points.
✨Be Ready for Agile Collaboration
Since the role involves working closely with product, design, and delivery teams, think of examples where you’ve successfully collaborated in an agile environment. Highlight your adaptability and how you’ve contributed to team success.