At a Glance
- Tasks: Support and develop IT systems while providing user support across international teams.
- Company: Fast-growing tech business with a focus on innovation and collaboration.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Other info: Hands-on role with exciting projects and global initiatives.
- Why this job: Join a dynamic team and make a real impact in a rapidly expanding organisation.
- Qualifications: 3+ years in IT support with strong skills in Windows and macOS.
The predicted salary is between 35000 - 45000 £ per year.
We’re partnering with a fast-growing, innovative technology business operating across software, hardware, and advanced engineering. With international teams and ongoing expansion, they’re looking for an IT Engineer to support and develop their UK IT environment. This is a hands-on role combining user support with infrastructure ownership, ideal for someone who enjoys working across systems, networks, and cloud platforms in a growing organisation.
Key Responsibilities
- Provide 1st/2nd line support for UK and international users
- Manage Windows & macOS devices, user accounts, and onboarding/offboarding
- Monitor and improve network performance (LAN/WAN/Wi-Fi/VPN)
- Support backups and disaster recovery processes
- Assist with cybersecurity controls, patching, and compliance
- Contribute to IT projects, upgrades, and global initiatives
Requirements
- 3+ years in IT support, infrastructure, or systems administration
- Strong experience with Windows (server + desktop) and macOS
- Knowledge of networking (switching, routing, wireless)
- Experience with Microsoft 365 administration
- Hands‑on troubleshooting skills and customer‑focused approach
Nice to have:
- VMware, Veeam, or Intune experience
- Exposure to cybersecurity best practices
IT Engineer in Coventry employer: IO Associates
Join a dynamic and innovative technology business that values collaboration and growth, offering IT Engineers the chance to thrive in a supportive environment. With a focus on employee development and a culture that encourages creativity, you will have access to cutting-edge projects and international teams, making this an exciting opportunity for those looking to advance their careers in IT. Located in the UK, this role provides a unique blend of hands-on technical work and strategic involvement in a rapidly expanding organisation.