At a Glance
- Tasks: Support Account Managers throughout the sales cycle and handle customer queries.
- Company: Established international IT solutions business with a growing team in Manchester.
- Benefits: Competitive salary of £35,000 plus commission and clear progression opportunities.
- Other info: Office-based role with potential for security clearance.
- Why this job: Join a scaling business and grow into an Account Management role.
- Qualifications: Experience in sales support or customer-facing roles; strong attention to detail.
The predicted salary is between 35000 - 35000 £ per year.
Location: Manchester (office-based)
Salary: £35,000 + commission
Sector: IT Solutions / Technology
The opportunity
We're working with an established, international IT solutions and reseller business that's growing its UK team in Manchester. This is a genuine ground-floor opportunity: an Inside Sales Representative role that's designed to grow into Account Management as the team scales. If you're doing sales support or internal sales today and want a clear path forward rather than a seat that stays still, this is built for you.
What you'll be doing
- Supporting Account Managers across the full sales cycle, from first enquiry to order fulfilment
- Preparing accurate, timely quotations in line with commercial guidelines
- Keeping the CRM accurate and up to date
- Tracking orders and proactively updating customers and colleagues
- Liaising with distributors, manufacturers and partners on pricing, availability and lead times
- Handling customer queries and resolving delivery and service issues
What we're looking for
- Experience in sales support, inside sales, or a customer-facing commercial role
- Genuinely strong attention to detail (this one matters)
- Confident communication, on the phone and in writing
- Well organised, able to juggle priorities in a fast-paced environment
- Salesforce (or similar CRM) experience
- A willingness to learn: the right attitude beats knowing everything on day one
Nice to have, not essential:
- A basic understanding of IT products and solutions
- Any exposure to regulated or government-facing sales environments
Worth knowing
The role is office-based in Manchester. Given the markets the business works in, the successful candidate should be comfortable undergoing security clearance (SC) in time. This isn't required to start.
Why apply
- A clear progression path into Account Management
- Join early and grow with a scaling UK business
- £35,000 base plus commission
Interested? Apply with your CV or get in touch for a confidential chat.
Inside Sales Representative in City of London employer: IO Associates
Join a dynamic and growing international IT solutions company in Manchester, where you will have the opportunity to develop your career from Inside Sales Representative to Account Management. With a supportive work culture that values progression and offers competitive salary packages, this role is perfect for those looking to make a meaningful impact in a fast-paced environment while enjoying the benefits of working with a collaborative team. Embrace the chance to grow alongside a scaling business and enhance your skills in a thriving sector.
