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- Tasks: Lead user research activities and translate insights into strategic decisions.
- Company: User Centred Design Consultancy focused on government projects.
- Benefits: Competitive daily rate, remote work, and potential for contract extension.
- Other info: Collaborative agile environment with opportunities to influence senior stakeholders.
- Why this job: Make a real impact on data-sharing products that shape government strategy.
- Qualifications: Active SC Clearance and experience in user research within secure environments.
SC Cleared User Researcher x 2 £500 p/d Outside IR35 Initial 3 month contract with a 6 month extension likely. Largely remote with some expensed travel.
Overview: iO Associates are working on an exclusive basis with a User Centred Design Consultancy to search for 2 x experienced SC Cleared User Researchers for 2 x discovery phase workstreams for a data-sharing product spanning two government departments. The product will inform and shape operational strategy, requiring a strong understanding of complex, sensitive environments and stakeholder landscapes.
Key Responsibilities:
- Lead and deliver end-to-end user research activities during discovery
- Design and execute appropriate research methods (e.g. interviews, contextual enquiries, workshops)
- Engage with a wide range of stakeholders, including operational users, policy, and technical teams
- Translate complex user needs into clear, actionable insights
- Support the definition of user journeys, pain points, and opportunities across departmental boundaries
- Present findings in a compelling and accessible way to inform strategic decision-making
- Collaborate closely with product, design, and delivery teams in an agile environment
Essential Skills & Experience:
- Active SC Clearance (UKSV Security Clearance)
- Proven experience delivering user research in government or highly secure environments
- Strong discovery-phase experience, particularly in complex or cross-organisational services
- Ability to work with sensitive data and navigate constrained research environments
- Experience influencing senior stakeholders and shaping strategy through insights
- Excellent communication, facilitation, and storytelling skills
Desirable:
- Experience working on data-sharing, interoperability, or cross-departmental services
- Familiarity with GDS standards and service design principles
Please don't hesitate to apply if you're an SC Cleared User Researcher as my client wants to interview WC 11th May.
User Researcher - Remote in Central employer: IO Associates
Contact Detail:
IO Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land User Researcher - Remote in Central
✨Tip Number 1
Network like a pro! Reach out to your connections in the user research field, especially those who have experience in government or secure environments. A friendly chat can lead to insider info about job openings or even referrals.
✨Tip Number 2
Show off your skills! Prepare a portfolio that highlights your best user research projects, especially those involving complex environments. When you get the chance to chat with potential employers, use this to demonstrate how you can translate user needs into actionable insights.
✨Tip Number 3
Practice makes perfect! Before any interviews, run through common questions and scenarios related to user research in sensitive environments. This will help you articulate your experience and approach clearly, making you stand out as a candidate.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might be just what you’re looking for. Plus, applying directly can sometimes give you a better shot at getting noticed by hiring managers.
We think you need these skills to ace User Researcher - Remote in Central
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the User Researcher role. Highlight your experience in user research, especially in government or secure environments, and showcase any relevant projects that demonstrate your skills.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your SC Clearance and how your experience aligns with the responsibilities outlined in the job description.
Showcase Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t shy away from sharing examples of how you've effectively communicated insights to stakeholders in the past.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at IO Associates
✨Know Your User Research Inside Out
Make sure you brush up on your user research methodologies, especially those relevant to government and secure environments. Be ready to discuss how you've designed and executed research methods like interviews and workshops in the past.
✨Understand the Stakeholder Landscape
Familiarise yourself with the types of stakeholders you might encounter, from operational users to policy teams. Think about how you can engage them effectively and translate their complex needs into actionable insights.
✨Showcase Your Storytelling Skills
Prepare to present your findings in a compelling way. Practice how you'll communicate your insights to influence strategic decision-making, as this is crucial for the role. Use examples from your previous work to illustrate your points.
✨Be Ready for Agile Collaboration
Since the role involves working closely with product, design, and delivery teams, think about your experiences in agile environments. Be prepared to discuss how you’ve collaborated in such settings and how you can contribute to a smooth workflow.