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- Tasks: Lead user research for a data-sharing product impacting government strategy.
- Company: User Centred Design Consultancy with a focus on innovation.
- Benefits: £500 per day, largely remote work, and potential contract extension.
- Other info: Collaborative agile environment with opportunities to influence senior stakeholders.
- Why this job: Make a real difference in government operations through user insights.
- Qualifications: Active SC Clearance and experience in user research within secure environments.
The predicted salary is between 40000 - 60000 £ per year.
SC Cleared User Researcher x 2 £500 p/d Outside IR35 Initial 3 month contract with a 6 month extension likely. Largely remote with some expensed travel.
Overview
iO Associates are working on an exclusive basis with a User Centred Design Consultancy to search for 2 x experienced SC Cleared User Researchers for 2 x discovery phase workstreams for a data-sharing product spanning two government departments. The product will inform and shape operational strategy, requiring a strong understanding of complex, sensitive environments and stakeholder landscapes.
Key Responsibilities
- Lead and deliver end-to-end user research activities during discovery
- Design and execute appropriate research methods (e.g. interviews, contextual enquiries, workshops)
- Engage with a wide range of stakeholders, including operational users, policy, and technical teams
- Translate complex user needs into clear, actionable insights
- Support the definition of user journeys, pain points, and opportunities across departmental boundaries
- Present findings in a compelling and accessible way to inform strategic decision-making
- Collaborate closely with product, design, and delivery teams in an agile environment
Essential Skills & Experience
- Active SC Clearance (UKSV Security Clearance)
- Proven experience delivering user research in government or highly secure environments
- Strong discovery-phase experience, particularly in complex or cross-organisational services
- Ability to work with sensitive data and navigate constrained research environments
- Experience influencing senior stakeholders and shaping strategy through insights
- Excellent communication, facilitation, and storytelling skills
Desirable
- Experience working on data-sharing, interoperability, or cross-departmental services
- Familiarity with GDS standards and service design principles
Please don't hesitate to apply if you're an SC Cleared User Researcher as my client wants to interview WC 11th May.
Design & Usability Analyst in Central employer: IO Associates
Contact Detail:
IO Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Design & Usability Analyst in Central
✨Tip Number 1
Network like a pro! Reach out to your connections in the design and usability field. Let them know you're on the lookout for opportunities, especially in user research roles. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Prepare for those interviews! Research the company and their projects, especially if they’re working on data-sharing products. Be ready to discuss how your experience aligns with their needs and how you can contribute to their user-centred design goals.
✨Tip Number 3
Showcase your storytelling skills! When presenting your findings or insights, make sure to communicate them in a compelling way. Use visuals or examples from your past work to illustrate your points and engage your audience.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that match your skills. Plus, applying directly can sometimes give you an edge, as we love seeing candidates who take the initiative!
We think you need these skills to ace Design & Usability Analyst in Central
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in user research, especially in government or secure environments. We want to see how your skills align with the role, so don’t hold back on showcasing relevant projects!
Showcase Your Communication Skills: Since you'll be engaging with a variety of stakeholders, it's crucial to demonstrate your excellent communication abilities. Use clear and concise language in your application to reflect how you can present findings effectively.
Highlight Your Research Methods: Mention the specific research methods you've used in past projects, like interviews or workshops. We’re keen to see how you’ve designed and executed these methods to gather insights, especially in complex environments.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensure you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at IO Associates
✨Know Your User Research Methods
Make sure you’re well-versed in various user research methods like interviews, contextual enquiries, and workshops. Be ready to discuss how you've applied these techniques in past projects, especially in complex environments.
✨Understand the Stakeholder Landscape
Familiarise yourself with the different stakeholders you might encounter, including operational users and technical teams. Prepare examples of how you've engaged with diverse groups and translated their needs into actionable insights.
✨Communicate Clearly and Compellingly
Practice presenting your findings in a way that’s accessible and engaging. Think about how you can use storytelling to convey complex information, as this will be crucial for influencing senior stakeholders.
✨Showcase Your Experience with Sensitive Data
Be prepared to discuss your experience working in secure environments and handling sensitive data. Highlight any specific challenges you faced and how you navigated them, as this will demonstrate your capability in constrained research settings.