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- Tasks: Support Dynamics 365 projects and enhance the support model for a GOV department.
- Company: Rapidly growing digital agency working with global tech leaders.
- Benefits: Competitive daily rate, expenses paid, and potential contract extension.
- Other info: Onsite work every other week in Swansea with excellent career development opportunities.
- Why this job: Join a dynamic team and make a real impact in digital transformation.
- Qualifications: Extensive D365 experience and strong stakeholder management skills.
The predicted salary is between 36000 - 60000 £ per year.
3-month contract - potential for extension. Inside IR35. 2 days onsite every other week in Swansea - expenses paid. £450 per day.
iO are working with an established and rapidly growing Digital agency in their search for a Dynamics 365 Specialist to join them on a 3-month contract basis. They work with global technology leaders to provide digital transformation services to a number of customers in industries including not-for-profit, financial services and the public sector.
This specific role will be working across a GOV department project. You will need to be an experienced support engineer to deal with support tickets and incidents, and use your specialist Dynamics knowledge and expertise to help mature and fine-tune the support model on how to configure Dynamics and PagerDuty. You will also support the trainees and ensure they are upskilled in dealing with the more complex support queries with Dynamics.
We are looking for people with the following:
- Extensive D365 Experience
- Migration experience into Microsoft Dynamics
- Previous experience dealing directly with stakeholders/clients
Interested in hearing more? Please get in touch with Rebecca Long on 0117 332 8100 / r.long@ioassociates.co.uk.
Dynamics Support Engineer in Birmingham employer: iO Associates
Contact Detail:
iO Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dynamics Support Engineer in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the Dynamics community or related fields. You never know who might have a lead on a role that’s perfect for you.
✨Tip Number 2
Prepare for those interviews! Brush up on your D365 knowledge and be ready to discuss your past experiences with support tickets and stakeholder interactions. We want to see your expertise shine!
✨Tip Number 3
Showcase your problem-solving skills! Be ready to tackle hypothetical scenarios during interviews, especially around configuring Dynamics and handling complex queries. This is your chance to impress!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for talented individuals like you to join our team.
We think you need these skills to ace Dynamics Support Engineer in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your extensive D365 experience and any migration projects you've worked on. We want to see how your skills match the role, so don’t be shy about showcasing your relevant expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Dynamics Support Engineer role. Mention your experience with support tickets and how you’ve helped clients in the past.
Showcase Your Stakeholder Experience: Since this role involves dealing directly with stakeholders, make sure to highlight any previous experiences where you’ve successfully managed client relationships. We love seeing how you’ve made an impact!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at iO Associates
✨Know Your Dynamics Inside Out
Make sure you brush up on your Dynamics 365 knowledge before the interview. Be ready to discuss your experience with migration and how you've tackled support tickets in the past. The more specific examples you can provide, the better!
✨Showcase Your Stakeholder Skills
Since this role involves dealing directly with stakeholders, prepare to share instances where you've successfully communicated with clients. Highlight how you managed expectations and resolved issues, as this will demonstrate your ability to handle complex queries.
✨Prepare for Technical Questions
Expect some technical questions related to configuring Dynamics and using PagerDuty. Brush up on common scenarios and be ready to explain your thought process when troubleshooting. This will show that you’re not just knowledgeable but also practical in your approach.
✨Emphasise Your Mentoring Experience
As you'll be supporting trainees, think about times you've helped others upskill. Share your mentoring experiences and how you’ve guided less experienced team members through complex support queries. This will highlight your leadership potential and teamwork skills.