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- Tasks: Lead user research for a data-sharing product across government departments.
- Company: User Centred Design Consultancy focused on impactful projects.
- Benefits: £500 p/d, largely remote work, and potential contract extension.
- Other info: Collaborative agile environment with opportunities to influence senior stakeholders.
- Why this job: Shape operational strategy and make a difference in sensitive environments.
- Qualifications: Active SC Clearance and experience in user research within secure settings.
£500 p/d Outside IR35
Initial 3 month contract with a 6 month extension likely
Largely remote with some expensed travel
Overview
iO Associates are working on an exclusive basis with a User Centred Design Consultancy to search for 2 x experienced SC Cleared User Researchers for 2 x discovery phase workstreams for a data-sharing product spanning two government departments. The product will inform and shape operational strategy, requiring a strong understanding of complex, sensitive environments and stakeholder landscapes.
Key Responsibilities
- Lead and deliver end-to-end user research activities during discovery
- Design and execute appropriate research methods (e.g. interviews, contextual enquiries, workshops)
- Engage with a wide range of stakeholders, including operational users, policy, and technical teams
- Translate complex user needs into clear, actionable insights
- Support the definition of user journeys, pain points, and opportunities across departmental boundaries
- Present findings in a compelling and accessible way to inform strategic decision-making
- Collaborate closely with product, design, and delivery teams in an agile environment
Essential Skills & Experience
- Active SC Clearance (UKSV Security Clearance)
- Proven experience delivering user research in government or highly secure environments
- Strong discovery-phase experience, particularly in complex or cross-organisational services
- Ability to work with sensitive data and navigate constrained research environments
- Experience influencing senior stakeholders and shaping strategy through insights
- Excellent communication, facilitation, and storytelling skills
Desirable
- Experience working on data-sharing, interoperability, or cross-departmental services
- Familiarity with GDS standards and service design principles
Please don’t hesitate to apply if you’re an SC Cleared User Researcher as my client wants to interview WC 11th May.
SC Cleared User Researcher x 2 in Bath employer: IO Associates
Contact Detail:
IO Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SC Cleared User Researcher x 2 in Bath
✨Tip Number 1
Network like a pro! Reach out to your connections in the user research field, especially those who have experience in government or secure environments. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your storytelling skills. You’ll need to present your findings and insights clearly, so practice explaining complex user needs in a way that’s engaging and easy to understand.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, send a quick thank-you note to express your appreciation and reiterate your interest in the role. It keeps you fresh in their minds and shows your enthusiasm.
✨Tip Number 4
Check out our website for the latest opportunities! We often have roles that might not be advertised elsewhere, and applying directly through us can give you a better chance of landing that dream job.
We think you need these skills to ace SC Cleared User Researcher x 2 in Bath
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the job description. Highlight your experience in user research, especially in government or secure environments. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for the SC Cleared User Researcher role. Share specific examples of your past work and how it relates to the responsibilities outlined in the job description.
Showcase Your Communication Skills: Since this role involves engaging with various stakeholders, make sure to demonstrate your excellent communication skills in your application. Whether it's through your writing style or the clarity of your examples, we want to see you can convey complex ideas effectively.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at IO Associates
✨Know Your User Research Inside Out
Make sure you brush up on your user research methodologies, especially those relevant to government and secure environments. Be ready to discuss how you've led end-to-end research activities and the specific methods you've used, like interviews or workshops.
✨Understand the Stakeholder Landscape
Familiarise yourself with the types of stakeholders you might encounter in this role. Think about how you can engage with operational users, policy teams, and technical staff. Prepare examples of how you've influenced senior stakeholders in the past.
✨Translate Insights into Action
Be prepared to showcase your ability to turn complex user needs into clear insights. Think of specific instances where your findings shaped strategy or improved user journeys, and be ready to present these in a compelling way.
✨Communicate Like a Pro
Since excellent communication is key, practice articulating your thoughts clearly and concisely. Use storytelling techniques to make your experiences relatable and engaging, especially when discussing sensitive data and constrained environments.