2nd Line IT Support Technician | Bristol | Permanent | Up to £35,000 (depending on experience) We're recruiting for a 2nd Line IT Support Technician to join a busy Technology team committed to delivering a high-quality user experience. You'll provide 2nd line and desktop support across a c.1,400-user environment, working with modern hardware, software and infrastructure technologies. This is a great role for someone who enjoys hands-on troubleshooting, strong ticket ownership, and wants exposure to more technical and infrastructure work over time. Essential requirements: Experience in a similar 2nd line / desktop support role Confident supporting users at all levels with strong customer service and stakeholder management Good working knowledge of Windows 10,Microsoft 365, Windows Server 2019/2022, Active Directory / Entra ID and Group Policy Core networking fundamentals: DNS, DHCP, IP networking & telephony basics Self-motivated, methodical and organised Logical problem-solver with a “see it through” approach Please note that this role is based in Bristol 5 days per week and there will be travel to Cardiff & Plymouth twice a month – all expenses are paid. On top of a highly competitive salary, they offer a superb package including private medical insurance, excellent holiday options, and a strong, genuine commitment to employee well-being. Please note that is company does not provide sponsorship, so you must have the right to work in the UK. If you have the right experience, please apply now!
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2nd Line IT Support Technician in Bath employer: IO Associates
Join a leading engineering organisation that values innovation and excellence, offering a dynamic work culture where your contributions directly impact high-performance solutions in safety-critical environments. With a strong focus on employee growth, you will have the opportunity to mentor fellow engineers and shape technical direction while working in an Agile/SAFe environment. Located in the UK, this role provides a unique chance to be part of cutting-edge projects in defence, aerospace, and industrial technology, ensuring a rewarding and meaningful career path.
