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- Tasks: Lead user research for a data-sharing product impacting government strategy.
- Company: User Centred Design Consultancy with a focus on innovation.
- Benefits: £500 per day, largely remote work, and potential contract extension.
- Other info: Collaborative agile environment with opportunities to influence senior stakeholders.
- Why this job: Make a real difference in government operations through user insights.
- Qualifications: Active SC Clearance and experience in complex user research.
£500 p/d Outside IR35. Initial 3 month contract with a 6 month extension likely. Largely remote with some expensed travel.
Overview
iO Associates are working on an exclusive basis with a User Centred Design Consultancy to search for 2 x experienced SC Cleared User Researchers for 2 x discovery phase workstreams for a data-sharing product spanning two government departments. The product will inform and shape operational strategy, requiring a strong understanding of complex, sensitive environments and stakeholder landscapes.
Key Responsibilities
- Lead and deliver end-to-end user research activities during discovery.
- Design and execute appropriate research methods (e.g. interviews, contextual enquiries, workshops).
- Engage with a wide range of stakeholders, including operational users, policy, and technical teams.
- Translate complex user needs into clear, actionable insights.
- Support the definition of user journeys, pain points, and opportunities across departmental boundaries.
- Present findings in a compelling and accessible way to inform strategic decision-making.
- Collaborate closely with product, design, and delivery teams in an agile environment.
Essential Skills & Experience
- Active SC Clearance (UKSV Security Clearance).
- Proven experience delivering user research in government or highly secure environments.
- Strong discovery-phase experience, particularly in complex or cross-organisational services.
- Ability to work with sensitive data and navigate constrained research environments.
- Experience influencing senior stakeholders and shaping strategy through insights.
- Excellent communication, facilitation, and storytelling skills.
Desirable
- Experience working on data-sharing, interoperability, or cross-departmental services.
- Familiarity with GDS standards and service design principles.
Please don’t hesitate to apply if you’re an SC Cleared User Researcher as my client wants to interview WC 11th May.
Locations
SC Cleared User Researcher x 2 in Basingstoke, Hampshire employer: IO Associates
Contact Detail:
IO Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SC Cleared User Researcher x 2 in Basingstoke, Hampshire
✨Tip Number 1
Network like a pro! Reach out to your connections in the user research field, especially those with experience in government or secure environments. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your storytelling skills. You’ll need to present your findings in a compelling way, so practice explaining complex insights clearly and engagingly. We recommend using real examples from your past work to showcase your expertise.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities that might just be perfect for you. Plus, it’s a great way to ensure your application gets seen by the right people. Let’s get you that SC Cleared User Researcher role!
We think you need these skills to ace SC Cleared User Researcher x 2 in Basingstoke, Hampshire
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in user research, especially in government or secure environments. We want to see how your skills align with the specific needs of the role!
Showcase Your Research Methods: When detailing your experience, be sure to mention the research methods you've used, like interviews or workshops. We love seeing how you’ve engaged with stakeholders and translated complex needs into actionable insights.
Communicate Clearly: Your application should reflect your excellent communication skills. Use clear and concise language to present your experience and make it easy for us to understand your journey and achievements.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you in the running for this exciting opportunity.
How to prepare for a job interview at IO Associates
✨Know Your User Research Inside Out
Make sure you brush up on your user research methodologies, especially those relevant to government and secure environments. Be ready to discuss how you've led end-to-end research activities and the specific methods you've used, like interviews and workshops.
✨Understand the Stakeholder Landscape
Familiarise yourself with the types of stakeholders you'll be engaging with. Think about how you can translate complex user needs into actionable insights that resonate with operational users, policy teams, and technical staff.
✨Showcase Your Communication Skills
Prepare to present your findings in a compelling way. Practice storytelling techniques that will help you convey your insights clearly and effectively, making it easy for decision-makers to grasp the strategic implications.
✨Be Agile and Collaborative
Highlight your experience working in agile environments and collaborating with cross-functional teams. Be ready to discuss how you've worked closely with product, design, and delivery teams to shape user journeys and identify pain points.