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For Companies At a Glance
- Tasks: Shape user experiences for a public sector project, ensuring services meet user needs.
- Company: Join a rapidly growing digital agency working with global tech leaders on transformative projects.
- Benefits: Enjoy remote work flexibility and the chance to impact millions positively.
- Why this job: Be part of a dynamic team, influencing design decisions that matter in various sectors.
- Qualifications: Experience in GDS and designing complex services is essential; user research skills are a plus.
- Other info: This is a 3-month contract starting 1st April, perfect for entry-level designers.
Remote 3-month contract - starting 1st April. iO are working with an established and rapidly growing Digital agency in their search for a Service Designer. They work with global technology leaders to provide digital transformation services to a number of customers in industries including not-for-profit, financial services and the public sector.
This position is working with one of their public sector clients on a new project that is currently in the discovery phase. As the Service Designer, you'll play a vital role in shaping user experiences that impact millions of people and help make sure content and services meet user needs.
We are looking for a Designer with experience in:
- GDS Experience is a must
- Designing large or complex services that meet user needs and organisational outcomes, across all channels
- Using user research and data to understand user needs, identify and understand problems, inform design decisions and influence stakeholders
- Planning and facilitating workshops with senior stakeholders across organisational boundaries, end users and/or internal users
Interested in hearing more? Please get in touch with Rebecca Long on 0117 332 8100 / r.long@ioassociates.co.uk
Service Designer employer: iO Associates - UK/EU
Contact Detail:
iO Associates - UK/EU Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Designer
✨Tip Number 1
Familiarise yourself with the Government Digital Service (GDS) standards and principles. Understanding these guidelines will not only help you in your role but also demonstrate your commitment to user-centred design, which is crucial for this position.
✨Tip Number 2
Showcase your experience in designing complex services by preparing case studies that highlight your problem-solving skills and the impact of your designs. Be ready to discuss these examples during interviews to illustrate your capabilities.
✨Tip Number 3
Brush up on your workshop facilitation skills. Since you'll be working with senior stakeholders, being able to effectively plan and lead workshops will set you apart. Consider practicing scenarios where you can guide discussions and gather insights.
✨Tip Number 4
Network with professionals in the service design field, especially those who have experience in the public sector. Engaging with others can provide valuable insights and potentially lead to referrals, increasing your chances of landing the job.
We think you need these skills to ace Service Designer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and required skills for the Service Designer position. Highlight your relevant experience in your application.
Tailor Your CV: Customise your CV to reflect your experience with GDS, user research, and designing complex services. Use specific examples that demonstrate your ability to meet user needs and organisational outcomes.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for service design and your understanding of the public sector. Mention any relevant projects or workshops you've facilitated that align with the role.
Highlight Collaboration Skills: Emphasise your ability to work with senior stakeholders and facilitate workshops. Provide examples of how you've successfully collaborated across organisational boundaries in previous roles.
How to prepare for a job interview at iO Associates - UK/EU
✨Showcase Your GDS Experience
Make sure to highlight your experience with Government Digital Service (GDS) principles during the interview. Discuss specific projects where you applied these principles and how they contributed to successful outcomes.
✨Demonstrate User-Centric Design
Prepare examples of how you've used user research and data to inform your design decisions. Be ready to explain how you identified user needs and how your designs addressed those needs effectively.
✨Prepare for Stakeholder Engagement
Since the role involves planning and facilitating workshops, think about your approach to engaging with senior stakeholders. Share past experiences where you successfully navigated organisational boundaries to achieve project goals.
✨Understand the Public Sector Context
Familiarise yourself with the challenges and opportunities within the public sector. Be prepared to discuss how your design solutions can impact users in this space and align with organisational outcomes.
