Billing Manager

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Direct message the job poster from iO Associates – UK/EU

Delivery Manager – Helping clients find the best possible talent

Sector: Satellite Communications & IT Support

Are you an experienced Airtime Billing Manager with a background in telecoms billing and provisioning ? Do you thrive in a fast-paced, customer-focused environment where attention to detail is key? If so, this is an exciting opportunity to join a leading global provider of Satellite Communications and IT Support , supporting high-profile Government and Maritime clients.

Why Join Us?

With over 55 years of industry expertise , the company is a profitable, privately held business experiencing significant growth. Headquartered in the UK , it operates across multiple international locations, offering a stable and dynamic work environment.

Key Responsibilities

1. Manage the Airtime Billing Team and act as the senior subject matter expert for all airtime-related matters
2. Ensure the accuracy of billing databases and provisioning systems
3. Oversee the monthly billing cycle , including invoice validation and resolution of billing errors
4. Process activations, deactivations, and package changes for global airtime services
5. Handle customer queries and complaints , ensuring timely resolutions
6. Generate and analyse billing and activation reports
7. Work closely with internal teams, suppliers, and customers to ensure seamless service delivery
8. Provide training and support for internal teams on billing platforms and processes
9. Approve supplier invoices and purchase ledger activity in coordination with the finance team

What We’re Looking For

1. Proven experience in Airtime Billing & Provisioning , preferably within Telecoms or Satellite Communications
2. Strong team management and leadership skills
3. Expertise in telecoms billing software and processes
4. Exceptional attention to detail with a problem-solving mindset
5. Ability to prioritise, multitask, and work under pressure to meet tight deadlines
6. Advanced Excel skills (pivot tables, charts, lookup queries)
7. Excellent communication and relationship-building skills
8. Highly organised, methodical, and proactive in approach

Additional Qualifications:

1. Knowledge of SQL or Access
2. Experience in the Satcoms or Cellular sector
3. Familiarity with Navision/Great Plains ERP systems

Why Apply?

Work with a global leader in Satellite Communications . Be part of an innovative and growing team . Competitive salary, excellent benefits , and career development opportunities.

Apply now and take the next step in your career!

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Aviation and Aerospace Component Manufacturing

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