At a Glance
- Tasks: Manage accounts and provide top-notch customer service in a dynamic office environment.
- Company: Join a family-run business, the UK Franchise of the Year, with global reach.
- Benefits: Enjoy 25 days holiday, private medical insurance, and ongoing training.
- Other info: Great opportunity for career growth in a supportive environment.
- Why this job: Be part of a growing team that supports small businesses with major carriers.
- Qualifications: Strong communication skills and a proactive attitude are essential.
The predicted salary is between 30000 - 40000 € per year.
At InXpress, our continued growth means that we are now recruiting a talented individual with a “can-do" attitude to occupy a full-time account manager role that is office-based in Edinburgh. Family-run, we’re the 4th largest business within a global franchise operation of over 470 offices worldwide, and are currently the UK Franchise of the Year. Working with our major carrier partners such as DHL, UPS, and FedEx, we provide worldwide shipping and logistics services to small and medium-sized businesses.
- Customer service-oriented
- Excellent phone manner with strong communication and interpersonal skills
- Be able to work on own initiative with minimal supervision
- Coach and train customers to use our online portal
- Be perceived as a remote extension of our customer's business
- Ongoing training and coaching
~ 25 days holiday plus 8 statutory holidays
~ Private medical insurance
Manager, Account Executive in Edinburgh employer: InXpress Edinburgh
At InXpress, we pride ourselves on being a family-run business that values a supportive and dynamic work culture, making us an excellent employer for those seeking a fulfilling career in account management. Our Edinburgh office offers ongoing training and coaching, alongside generous benefits such as 25 days of holiday and private medical insurance, ensuring our employees thrive both personally and professionally. Join us and be part of a winning team that is recognised as the UK Franchise of the Year within a global network of over 470 offices.
StudySmarter Expert Advice🤫
We think this is how you could land Manager, Account Executive in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for an account manager role, and who knows? They might just have the perfect lead for you.
✨Tip Number 2
Prepare for those interviews! Research InXpress and their major carrier partners like DHL and UPS. Show them you know your stuff and can bring that 'can-do' attitude they’re after.
✨Tip Number 3
Practice your phone manner! Since communication is key in this role, grab a friend and do some mock calls. Get comfortable with explaining how you’d coach customers to use the online portal.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Manager, Account Executive in Edinburgh
Some tips for your application 🫡
Show Your Can-Do Attitude:Make sure your application reflects that positive, can-do attitude we’re looking for. Use examples from your past experiences to demonstrate how you tackle challenges head-on and find solutions.
Tailor Your Application:Don’t just send a generic CV and cover letter. Take the time to tailor your application to the role of Account Executive. Highlight your customer service skills and any relevant experience with logistics or account management.
Communicate Clearly:Since strong communication is key for this role, ensure your written application is clear and concise. Avoid jargon and keep your language straightforward, showing us that you can communicate effectively.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important details about the role!
How to prepare for a job interview at InXpress Edinburgh
✨Show Your Can-Do Attitude
In your interview, make sure to highlight your positive mindset and willingness to tackle challenges. Share specific examples from your past experiences where you demonstrated a proactive approach, especially in customer service or account management.
✨Master the Communication Game
Since strong communication skills are key for this role, practice articulating your thoughts clearly and confidently. Consider doing mock interviews with friends or family to refine your phone manner and interpersonal skills, ensuring you come across as approachable and professional.
✨Know Your Stuff About InXpress
Research InXpress thoroughly before the interview. Understand their services, major carrier partners like DHL and UPS, and their position in the market. This knowledge will not only impress your interviewers but also help you tailor your answers to align with the company's values and goals.
✨Demonstrate Initiative and Independence
Be prepared to discuss how you've successfully worked independently in previous roles. Share examples of how you took the initiative to solve problems or improve processes, as this will show that you can thrive with minimal supervision, just like they’re looking for.
