Packing Hall Supervisor (Late Shift 2pm - 10pm) in Carnaby

The Packing Hall Supervisor is enthusiastic and hardworking, with experience in all aspects of the packing process, outstanding people skills, good attention to detail, and excellent communication skills.

General / Operational Responsibilities

• Strong and effective management of the packing hall team including promoting and building a culture of high employee engagement and motivation.
• Conduct and aid the Technical Trainers in relation to on-the-job training.
• Ensure the team are aware of daily targets and ensure production boards are updated correctly in line with product information.
• Conduct daily team briefings to assign work, recognise achievement, communicate daily targets, and provide handover information to the team.
• Monitor all areas of the packing hall and where needed, reallocate employees to ensure effective use of resources.
• Promote a culture of continuous improvement across the packing hall team to drive productivity whilst sustaining quality.
• Ensure products are packed correctly as per plan, on time, and right first time.
• Monitor the packing area to ensure it complies with quality, safety, and legal standards.
• Ensure all employees are adhering to hygiene standards including the wearing of PPE.
• Recommend improvements in quality and packing procedures and equipment.
• Carry out investigations into customer complaints in the required timescales.
• Manage the staffing levels across all lines, taking into consideration absences.
• Coordinate and manage shutdowns, production start-up, and changeovers.
• Follow and ensure the team follow standard operating procedures.
• Ensure all paperwork and manufacturing documentation are completed accurately and in time.
• Monitor all lines and address issues as they arise, escalating to the Production Manager.
• Support the team in achieving the results required by the company.
• Identify, recommend, and implement changes to improve packing hall and all related activity.

Training, Coaching And Development Responsibilities

• Champion and take full ownership of new hires within the department including providing a detailed department induction when a new hire joins your team.
• Allocate an appropriately training mentor to guide and train the new hire.
• Monitor and assist the training mentor to ensure the training being provided is to the highest standard.
• Monitor and keep accurate the UKG Learning, skills matrix for all employees assigned to your area of the business.
• Manage and control training administration and the submission of training via UKG Learning.
• Ensure that your team are only assigned to machines that they are trained on as per the skills matrix.
• Provide training to employees as directed by the Head of Development & Compliance or the Technical Trainers including on-the-job, short take training.

Leadership / Management Responsibilities

• Assist the Production Manager in driving down absence by following the absence management process and procedures.
• Monitor and manage capability across the department, coaching underperformance in a supportive and encouraging manner, identifying training needs and using Performance Improvement Plans (PIP) where necessary.
• Promote a culture of high employee engagement and motivation where the needs of the business are balanced with the needs of individuals.
• Organise tasks and set goals for the team to achieve the departmental targets and that of the wider INW Bee Health and INW company.
• Be a leadership ambassador to the vision & values of INW Bee Health, championing what good looks like.
• Attend, in the absence of the Packing Hall Manager, PDCA/SQDCP/Planning Meetings/NPD and EPD Meetings.
• Take full ownership of the Return to Work Interview process and the updating of UGK system.
• Responsible for teams reviews and performance appraisals including regularity reviewing of performance in line with the skills matrix/training position.
• Develop strong interdepartmental relationships across all departments at INW Bee Health to ensure best practice is observed throughout the department.
• Manage the day-to-day needs of the department including holiday management, capability management, probation, and appraisal reviews.

Planning & Improvement Responsibilities

• Assist the Production Manager in communicating with the planning department to ensure that the weekly plan is achievable and any issues that may arise are dealt with and planned accordingly for the week ahead.
• Carry out regular skills gap analysis across the department to identify skills gaps and requirements to help plan and inform future requirements and internal progression.
• Champion the promotion and implementation of new processes across the department.
• Conduct daily reviews of planned production and staffing levels to ensure necessary resources and skills are available to achieve the required targets.
• Where overstaffed ensure effective utilisation across the wider business covering shortages, additional training, and/or deep cleaning of working areas.
• Produce and provide a comprehensive daily handover for the next shift, in a clear, unbiased, and efficient manner.
• Identify, recommend, and implement changes to improve the packing hall department and all related activities.

Hours Of Work

Monday - Friday 2pm to 10pm

Salary

£32,500 per annum plus bonus