At a Glance
- Tasks: Provide 2nd/3rd line IT support and engage in exciting project work.
- Company: Join a growing Managed Service Provider with a supportive culture.
- Benefits: Competitive salary, ongoing training, and clear career progression.
- Other info: Great opportunities for professional growth and financial advancement.
- Why this job: Enhance your IT skills while making a real impact in a dynamic environment.
- Qualifications: Experience in MSP, Active Directory, Azure AD, and M365 required.
The predicted salary is between 50000 - 50000 £ per year.
Location: Bath - Fully Onsite
Salary: up to £50,000
Start date: ASAP
Working hours: 9:00am to 5:30pm
We are partnering with a growing Managed Service Provider to find a driven 2nd / 3rd Line Support Engineer to support their expanding client base. This role offers a blend of BAU support and project work, providing excellent variety and opportunities for professional development. The ideal candidate will be proactive, ambitious, and solutions-focused, with strong communication skills and a genuine passion for IT. They are seeking someone who is eager to learn, continuously develop their technical expertise, and progress within the organisation. In return, the successful candidate will benefit from ongoing training and support, as well as clear pathways to take on greater responsibility and advance both professionally and financially.
Essentials - 2nd / 3rd Line Support Engineer:- MSP experience
- Active Directory and Azure AD
- M365
- Hardware deployment
- Intune
- Scripting
- Knowledge of Hyper-V and SQL
- Azure Virtual Desktop
- Other MDM tools
- Printer deployment
- Networking
- PowerShell
- Certifications
If you're a motivated Senior IT Support Engineer looking to develop your skills and advance your career within a supportive and growing MSP, submit your latest CV today to be considered.
Senior 2nd/3rd Line IT Support Engineer — Onsite Bath employer: Involved Solutions
Join a dynamic Managed Service Provider in Bath, where your role as a Senior 2nd/3rd Line IT Support Engineer will be both challenging and rewarding. With a strong emphasis on professional development, you will enjoy ongoing training, a supportive work culture, and clear pathways for career advancement, all while working in a vibrant city known for its rich history and community spirit.
StudySmarter Expert Advice🤫
We think this is how you could land Senior 2nd/3rd Line IT Support Engineer — Onsite Bath
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Involved Solutions values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Involved Solutions might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Involved Solutions!
✨Direct Apply to Involved Solutions
Let's not forget to apply directly through the Involved Solutions website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Senior 2nd/3rd Line IT Support Engineer — Onsite Bath
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Involved Solutions.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Involved Solutions. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Involved Solutions
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
