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- Tasks: Support and enhance a critical Workforce Management platform in logistics.
- Company: Join a leading logistics company with a dynamic work culture.
- Benefits: Competitive salary up to £90k, hybrid work, and great benefits.
- Why this job: Make a real impact in logistics while developing your skills in a senior role.
- Qualifications: Experience with JDA/Blue Yonder WFM and strong troubleshooting skills.
- Other info: Opportunity for career growth in a fast-paced environment.
The predicted salary is between 80000 - 90000 £ per year.
This is a senior, hands-on role supporting a critical Workforce Management platform within a large-scale logistics environment. You will be responsible for supporting BAU activities, configuring the system, troubleshooting issues and working closely with warehouse operations and integrated systems.
Key responsibilities:
- Provide functional support across BAU activities, including configuration, troubleshooting and batch monitoring
- Perform inbound, outbound and warehouse setup within the WFM platform
- Support integration with Time & Attendance systems
- Drive WFM architecture and key data points for inbound and outbound integration
- Work within defined support processes and SLAs, resolving issues within tight timeframes
Essential skills:
- JDA / Blue Yonder Workforce Management experience
- Experience supporting and enhancing WFM systems
- Strong understanding of workforce management within logistics / 3PL environments
- Experience with integrations (JDA Integrator / Connect, T&A systems)
- Ability to troubleshoot and resolve issues within tight SLAs
Desirable skills:
- Exposure to TMS or wider logistics systems
- Experience in customer-facing or support-led environments
- Strong stakeholder communication skills
If you are interested in this opportunity, please apply with your most up to date CV.
JDA WFM Support Lead - Reading (Hybrid) - up to £90k employer: Involved Solutions
Contact Detail:
Involved Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land JDA WFM Support Lead - Reading (Hybrid) - up to £90k
✨Tip Number 1
Network like a pro! Reach out to people in the logistics and workforce management space. LinkedIn is your best mate here – connect with industry professionals, join relevant groups, and don’t be shy to ask for informational chats.
✨Tip Number 2
Prepare for the interview by diving deep into JDA WFM specifics. Brush up on your troubleshooting skills and be ready to discuss real-life scenarios where you’ve configured systems or resolved issues under pressure. We want to see that hands-on experience!
✨Tip Number 3
Showcase your communication skills! Since this role involves working closely with warehouse operations and stakeholders, practice articulating complex ideas simply. We need to know you can bridge the gap between tech and non-tech folks.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to engage directly with us.
We think you need these skills to ace JDA WFM Support Lead - Reading (Hybrid) - up to £90k
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with JDA/Blue Yonder and workforce management. We want to see how your skills match the job description, so don’t be shy about showcasing relevant projects or roles you've had!
Showcase Your Troubleshooting Skills: Since this role involves a lot of troubleshooting, include specific examples of how you've resolved issues in the past. We love seeing candidates who can think on their feet and tackle challenges head-on!
Highlight Your Communication Skills: As you'll be working closely with warehouse operations and stakeholders, make sure to mention any experience you have in customer-facing or support-led environments. We value strong communication skills at StudySmarter!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Involved Solutions
✨Know Your JDA Inside Out
Make sure you brush up on your JDA / Blue Yonder Workforce Management knowledge. Familiarise yourself with the platform's functionalities, especially around configuration and troubleshooting. Being able to discuss specific scenarios where you've successfully supported or enhanced WFM systems will really impress.
✨Showcase Your Logistics Savvy
Since this role is within a logistics environment, be prepared to talk about your experience in 3PL settings. Share examples of how you've managed workforce management challenges in similar contexts, and highlight your understanding of inbound and outbound processes.
✨Communicate Like a Pro
Strong stakeholder communication skills are essential for this position. Practice articulating complex technical concepts in simple terms. Think of examples where you've effectively communicated with different teams, especially in customer-facing or support-led environments.
✨Prepare for Problem-Solving Questions
Expect questions that test your troubleshooting abilities under tight SLAs. Prepare some real-life examples where you resolved issues quickly and efficiently. This will demonstrate your capability to handle pressure and deliver results when it matters most.