At a Glance
- Tasks: Provide IT support across schools, manage user accounts, and troubleshoot hardware.
- Company: Growing organisation dedicated to enhancing educational technology.
- Benefits: Up to £32,000 salary, benefits, and a supportive work environment.
- Other info: Opportunity for skill development and involvement in exciting tech projects.
- Why this job: Join a dynamic team and make a difference in students' learning experiences.
- Qualifications: Experience with Active Directory, Office 365, and hardware troubleshooting.
The predicted salary is between 32000 - 32000 £ per year.
An organisation who have seen significant growth over recent years is looking to hire an IT Support Engineer who will provide support across 3 schools.
The 1st/2nd Line IT Support Engineer position offers a unique opportunity to expand your current skillset, get involved in projects such as Windows 11 & Windows Server upgrades and Intune rollouts. The 1st/2nd Line IT Support Engineer will also have the opportunity to research and suggest future projects that would be beneficial to deliver for the schools.
In addition, the 1st/2nd Line IT Support Engineer will provide BAU support for different applications such as Office 365, Active Directory, emails, hardware and other education specific software.
Essential Skills & Experience - 1st/2nd Line IT Support Engineer:- Active Directory - Manage users, create accounts, group management, account sync with Office 365
- Office 365 - Teams management, email support, adding to distribution lists
- Hardware - Experience troubleshooting, printers, whiteboards, TVs, projectors
- Windows 10/11
- Educational experience
- MSP experience
- SharePoint or OneDrive, Networking, Intune, Backups & cabling
- Any relevant qualifications
To express your interest in this opportunity, please submit your CV. Suitable applicants will be contacted to discuss the role further.
Onsite Schools IT Support Engineer (1st/2nd Line) – London employer: Involved Solutions
Join a dynamic organisation that prioritises employee development and offers a collaborative work culture across three vibrant London locations. As an Onsite Schools IT Support Engineer, you will not only enhance your technical skills through hands-on projects but also enjoy a supportive environment that values innovation and continuous learning, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Onsite Schools IT Support Engineer (1st/2nd Line) – London
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who work in education. They might know about openings or can even refer you directly, which gives you a leg up.
✨Tip Number 2
Get hands-on! If you can, volunteer or take on freelance gigs that involve IT support in schools. This not only boosts your CV but also shows your commitment to the educational sector.
✨Tip Number 3
Prepare for interviews by brushing up on common IT support scenarios. Think about how you'd handle issues with Office 365 or troubleshooting hardware. We want you to shine when it comes to showcasing your skills!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and engaged with our platform.
We think you need these skills to ace Onsite Schools IT Support Engineer (1st/2nd Line) – London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with Active Directory, Office 365, and any hardware troubleshooting. We want to see how your skills match the role, so don’t be shy about showcasing relevant projects or experiences!
Show Your Passion for IT:In your cover letter, let us know why you’re excited about this position! Share your enthusiasm for supporting schools and how you can contribute to their tech needs. We love seeing candidates who are genuinely interested in making a difference.
Be Clear and Concise:When writing your application, keep it straightforward. Use bullet points for key skills and experiences, and avoid jargon unless it’s relevant. We appreciate clarity, and it helps us quickly see how you fit into our team!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the process smoother for everyone involved.
How to prepare for a job interview at Involved Solutions
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Active Directory, Office 365, and Windows 10/11. Be ready to discuss how you've managed user accounts or troubleshot hardware issues in the past. This role is all about practical skills, so having specific examples at the ready will impress.
✨Show Your Problem-Solving Skills
Prepare to share instances where you've successfully resolved IT issues, especially in an educational setting. Think about challenges you've faced with printers, projectors, or software like Teams. Highlighting your troubleshooting process can really showcase your capabilities.
✨Research the Organisation
Familiarise yourself with the schools you'll be supporting. Understanding their specific needs and any recent tech upgrades they've implemented will show that you're genuinely interested in the role. It also gives you a chance to suggest relevant future projects during the interview.
✨Ask Insightful Questions
Prepare some thoughtful questions about the role and the organisation's tech environment. Inquire about their current projects or challenges they face with IT support. This not only shows your enthusiasm but also helps you gauge if the role is the right fit for you.
