At a Glance
- Tasks: Design and deliver innovative ServiceNow solutions for diverse clients.
- Company: Globally recognised tech organisation with a focus on cutting-edge solutions.
- Benefits: Up to £100,000 salary, bonus, hybrid work, and comprehensive benefits.
- Other info: Opportunity for career growth and mentoring within a collaborative environment.
- Why this job: Join a dynamic team and lead impactful projects incorporating AI technology.
- Qualifications: Experience in ServiceNow consulting and strong technical leadership skills.
The predicted salary is between 63000 - 77000 £ per year.
A globally recognised technology organisation is looking for an experienced Senior ServiceNow Technical Consultant to design and deliver enterprise ServiceNow solutions across complex client engagements. This role combines ServiceNow solution design, configuration, integrations and technical leadership.
You will work directly with customers to understand requirements, define future state solutions and ensure consistent delivery while incorporating AI capabilities into workflows and business processes.
Responsibilities:
- Design and deliver scalable ServiceNow workflow solutions using platform best practices
- Translate business requirements into technical specifications, user stories and solution designs
- Lead customer workshops covering current state and future state processes
- Provide hands on technical leadership across ServiceNow configuration and integrations
- Review and validate technical deliverables, testing and documentation
- Guide customers through technical decisions and platform best practices
- Integrate AI capabilities into workflows, customer solutions and decision making processes
- Lead smaller projects and provide guidance to Technical and Associate Technical Consultants
- Support delivery reporting across risks, actions and engagement progress
Essential Skills & Experience:
- Strong ServiceNow Professional Services or consulting experience
- Extensive hands on experience designing and delivering ServiceNow solutions
- Strong understanding of ServiceNow configuration, workflows and integrations
- Experience translating business requirements into technical solutions
- Strong customer facing workshop and stakeholder management experience
- Experience reviewing technical configuration, integrations, testing and documentation
- Experience incorporating AI into workflows, solutions or business processes
- Ability to independently lead technical delivery and resolve complex issues
- Experience mentoring or supporting other ServiceNow consultants
Desirable Skills & Experience:
- Additional ServiceNow certifications
- Strong industry domain expertise
- Experience across multiple concurrent ServiceNow engagements
- Experience managing customer relationships and complex delivery challenges
If you are interested in the Senior ServiceNow Technical Consultant position, please apply.
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