At a Glance
- Tasks: Provide IT support across schools and manage exciting tech projects.
- Company: A rapidly growing organisation dedicated to enhancing education through technology.
- Benefits: Up to £32,000 salary, hybrid work, and great benefits.
- Other info: Opportunity for career growth and skill development in a supportive environment.
- Why this job: Join a dynamic team and make a real difference in educational tech.
- Qualifications: Experience with Active Directory, Office 365, and hardware troubleshooting.
The predicted salary is between 32000 - 32000 £ per year.
An organisation who have seen significant growth over recent years is looking to hire an IT Support Engineer who will provide support across 3 schools.
The 1st/2nd Line IT Support Engineer position offers a unique opportunity to expand your current skillset, get involved in projects such as Windows 11 & Windows Server upgrades and Intune rollouts. The 1st/2nd Line IT Support Engineer will also have the opportunity to research and suggest future projects that would be beneficial to deliver for the schools.
In addition, the 1st/2nd Line IT Support Engineer will provide BAU support for different applications such as Office 365, Active Directory, emails, hardware and other education specific software.
Essential Skills & Experience:- Active Directory - Manage users, create accounts, group management, account sync with Office 365
- Office 365 - Teams management, email support, adding to distribution lists
- Hardware - Experience troubleshooting printers, whiteboards, TVs, projectors
- Windows 10/11
- Educational experience
- MSP experience
- SharePoint or OneDrive, Networking, Intune, Backups & cabling
- Any relevant qualifications
To express your interest in this opportunity, please submit your CV. Suitable applicants will be contacted to discuss the role further.
IT Support Engineer - up to £32,000 + Benefits - Hybrid employer: Involved Solutions
Join a dynamic organisation that prioritises employee development and offers a supportive work culture, making it an excellent employer for IT Support Engineers. With opportunities to engage in exciting projects across multiple schools in London, you will not only enhance your technical skills but also contribute to meaningful educational initiatives. Enjoy a competitive salary, hybrid working arrangements, and a collaborative environment that fosters growth and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land IT Support Engineer - up to £32,000 + Benefits - Hybrid
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who work in education. They might know about openings or can even refer you directly, which gives you a leg up.
✨Tip Number 2
Prepare for the interview by brushing up on common IT support scenarios. Think about how you'd handle issues with Active Directory or Office 365. We want you to show off your problem-solving skills!
✨Tip Number 3
Don’t forget to research the schools you'll be supporting. Understanding their tech needs and challenges will help you tailor your answers during interviews and show that you're genuinely interested.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace IT Support Engineer - up to £32,000 + Benefits - Hybrid
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with Active Directory, Office 365, and any hardware troubleshooting you've done. We want to see how your skills match the role, so don’t be shy about showcasing your relevant experience!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about the IT Support Engineer position and how you can contribute to our schools. Keep it friendly and professional – we love a personal touch!
Show Off Your Projects:If you've worked on any projects related to Windows upgrades or Intune rollouts, make sure to mention them. We’re keen to see how you’ve tackled similar challenges in the past and what you can bring to the table!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Involved Solutions
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Active Directory, Office 365, and Windows 10/11. Be ready to discuss how you've managed users or troubleshot hardware issues in the past. This role is all about practical skills, so having specific examples at the ready will impress.
✨Show Your Problem-Solving Skills
Prepare to share instances where you've successfully resolved IT issues. Think about times when you had to troubleshoot a printer or help someone with their email. Highlighting your problem-solving approach will demonstrate your capability as an IT Support Engineer.
✨Familiarise Yourself with the Organisation
Research the schools you'll be supporting. Understanding their specific needs and challenges can give you an edge. If you can suggest potential projects or improvements during the interview, it shows initiative and genuine interest in the role.
✨Ask Insightful Questions
Prepare some thoughtful questions about the team dynamics, ongoing projects, or future tech upgrades. This not only shows your enthusiasm but also helps you gauge if the organisation is the right fit for you. Plus, it keeps the conversation flowing!
