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- Tasks: Support clients with IT issues, both in-person and remotely, while working on exciting projects.
- Company: Join a dynamic Managed Service Provider known for nurturing talent and fostering growth.
- Benefits: Enjoy hybrid work, travel cost coverage, and a supportive team environment.
- Other info: Opportunity to work with diverse technologies and expand your skillset.
- Why this job: Perfect for tech enthusiasts eager to learn and grow in a collaborative culture.
- Qualifications: Basic IT skills required; passion for technology and clear communication are essential.
The predicted salary is between 30000 - 37000 £ per year.
Location: Coventry - Hybrid 3 days a week in Coventry, 1 Day remote, 1 Day in London - Travel cost for the London trip will be covered.
Working hours: 8:30am to 5:00pm or 9 - 5:30.
Salary: £30,000 - £37,000.
We are working with a Managed Service Provider who are looking for an IT Support Analyst to support their clients with a mixture of BAU and project work. The successful IT Support Analyst will be joining an extremely supportive organisation who continuously progress and expand their employee's skillset.
In addition to this, the IT Support Analyst will become part of a social and supportive team. They are seeking someone who is a quick learner, passionate about IT and has the desire to learn. The IT Support Analyst will be providing face to face and remote support to the Managed Service Provider client in Coventry for the 3 days they are onsite, for the other 2 days, they will be required to support their other clients across the UK.
Essential skills - IT Support Analyst:- Active Directory / Entra ID
- Office 365
- Networking
- Clear communication skills
- Intune
- Storage
- Cabling
- Mimecast AV
- Mac
If you are keen to work with a variety of technologies and expand your skillset then please apply with a copy of your most up to date CV.
IT Support Analyst - Hybrid - up to £37,000 Benefits employer: Involved Solutions
Contact Detail:
Involved Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Analyst - Hybrid - up to £37,000 Benefits
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Active Directory, Office 365, and networking. Having hands-on experience or relevant certifications can really set you apart from other candidates.
✨Tip Number 2
Showcase your communication skills during any interactions with us. As an IT Support Analyst, you'll need to explain technical issues clearly to clients. Practising how you articulate complex concepts can help you make a great impression.
✨Tip Number 3
Research our company culture and values. Understanding what we stand for will allow you to tailor your conversations and demonstrate how you align with our supportive and social environment.
✨Tip Number 4
Prepare questions about the role and the team dynamics. This shows your genuine interest in the position and helps you assess if it's the right fit for you, while also engaging us in a meaningful dialogue.
We think you need these skills to ace IT Support Analyst - Hybrid - up to £37,000 Benefits
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the job description. Focus on your knowledge of Active Directory, Office 365, and any networking experience you have.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for IT and your eagerness to learn. Mention specific technologies you are familiar with and how they relate to the role of an IT Support Analyst.
Highlight Communication Skills: Since clear communication is essential for this role, provide examples in your application of how you've effectively communicated with clients or team members in previous positions.
Show Enthusiasm for Learning: Express your desire to expand your skillset in your application. Mention any relevant courses or certifications you are pursuing or plan to pursue that align with the technologies mentioned in the job description.
How to prepare for a job interview at Involved Solutions
✨Showcase Your Technical Skills
Make sure to highlight your experience with Active Directory, Office 365, and networking during the interview. Be prepared to discuss specific scenarios where you've successfully used these skills to solve problems.
✨Demonstrate Clear Communication
As an IT Support Analyst, clear communication is key. Practice explaining technical concepts in simple terms, as you may need to support clients who aren't tech-savvy. This will show that you can bridge the gap between technology and users.
✨Express Your Passion for IT
Let your enthusiasm for IT shine through. Share examples of how you've pursued learning opportunities or tackled challenges in the past. This will resonate well with the supportive culture of the organisation.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Prepare for scenario-based questions where you might need to troubleshoot a common IT issue. Think about your approach and be ready to explain your thought process.