At a Glance
- Tasks: Provide top-notch support and troubleshoot issues for users in a dynamic team.
- Company: Join a globally renowned organisation with exciting growth opportunities.
- Benefits: Competitive day rate, hybrid work model, and potential for contract extension.
- Other info: Great chance to grow and take on new projects in a supportive environment.
- Why this job: Kickstart your career in tech while working on impactful projects like Windows upgrades.
- Qualifications: Experience with Active Directory, Office 365, and excellent communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Job type: Contract (12 months)
Day Rate: Up to £130 a day inside IR35
Location: Central London - Hybrid 2 days a week onsite
Working hours: 8:00am - 4:00pm
Must be able to start work immediately.
We are working with a globally renowned organisation who are looking for a Service Desk Analyst to provide support to their user base. The Service Desk Analyst will be part of a team of 5 on the Service Desk and will be the first point of contact troubleshooting issues. You will also have the chance to work on projects such as Windows upgrades, laptop deployments, and many more.
Due to the growth the organisation has seen lately, you will have a high chance of securing an extension and potentially start working on other projects for them in the future.
Essential Skills - Service Desk Analyst:- Active Directory / Entra ID
- Office 365
- Windows
- Excellent communication skills
- Intune
- Project experience
- Any relevant qualifications
If you are interested in this brilliant opportunity that also has the chance for extensions, then please apply with a copy of your most up to date CV.
Hybrid Service Desk Analyst — Windows & Office 365 (Immediate) employer: Involved Solutions
Join a globally renowned organisation as a Hybrid Service Desk Analyst in Central London, where you will be part of a dynamic team dedicated to providing exceptional support. With a strong emphasis on employee growth and the opportunity to work on exciting projects like Windows upgrades and laptop deployments, this role offers a rewarding experience in a collaborative work culture. Enjoy the flexibility of hybrid working while being part of a company that values your contributions and provides pathways for career advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Hybrid Service Desk Analyst — Windows & Office 365 (Immediate)
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Service Desk Analyst role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Brush up on your Active Directory, Office 365, and Windows knowledge. We recommend doing some mock interviews with friends or using online resources to get comfortable with common questions.
✨Tip Number 3
Show off your skills! If you've worked on projects like Windows upgrades or laptop deployments, be sure to highlight these experiences during interviews. We want to see how you can bring value to the team!
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets seen by the right people. Plus, we’re always looking for talented individuals like you to join our network.
We think you need these skills to ace Hybrid Service Desk Analyst — Windows & Office 365 (Immediate)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with Active Directory, Office 365, and Windows. We want to see how your skills match the job description, so don’t be shy about showcasing relevant projects or roles you've had!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Service Desk Analyst role. We love seeing enthusiasm and a bit of personality, so let us know what excites you about this opportunity.
Be Clear and Concise:When filling out your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about your skills and experiences. This helps us understand your background quickly!
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, we love seeing applications come in directly from our site!
How to prepare for a job interview at Involved Solutions
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Active Directory, Office 365, and Windows. Be ready to discuss how you've used these tools in past roles, as well as any troubleshooting techniques you’ve mastered.
✨Show Off Your Communication Skills
As a Service Desk Analyst, you'll be the first point of contact for users. Practice explaining technical issues in simple terms. You might even want to role-play common scenarios with a friend to get comfortable.
✨Highlight Your Project Experience
If you've worked on projects like Windows upgrades or laptop deployments, make sure to mention them! Discuss your role, the challenges you faced, and how you contributed to the project's success.
✨Be Ready for Scenario Questions
Prepare for questions that ask how you'd handle specific situations, like a user struggling with a software issue. Think through your problem-solving process and be ready to share examples from your experience.
