At a Glance
- Tasks: Provide IT support to clients, both in-person and remotely, while working on exciting projects.
- Company: Join a supportive Managed Service Provider with a focus on employee growth.
- Benefits: Competitive salary, travel costs covered, and opportunities for skill development.
- Other info: Enjoy a hybrid work model with a friendly team and great career prospects.
- Why this job: Perfect for tech enthusiasts eager to learn and work with diverse technologies.
- Qualifications: Experience in IT support, strong communication skills, and a passion for technology.
The predicted salary is between 30000 - 37000 £ per year.
Location: Coventry - Hybrid 3 days a week in Coventry, 1 Day remote, 1 Day in London - Travel cost for the London trip will be covered
Working hours: 8:30am to 5:00pm or 9 - 5:30
Salary: £30,000 - £37,000
We are working with a Managed Service Provider who are looking for an IT Support Analyst to support their clients with a mixture of BAU and project work. The successful IT Support Analyst will be joining an extremely supportive organisation who continuously progress and expand their employee's skillset.
In addition to this, the IT Support Analyst will become part of a social and supportive team. They are seeking someone who is a quick learner, passionate about IT and has the desire to learn. The IT Support Analyst will be providing face to face and remote support to the Managed Service Provider client in Coventry for the 3 days they are onsite, for the other 2 days, they will be required to support their other clients across the UK.
Essential skills - IT Support Analyst:
- Active Directory / Entra ID
- Office 365
- Networking
- Clear communication skills
Desirable skills - IT Support Analyst:
- Intune
- Storage
- Cabling
- Mimecast
- AV
- Mac
If you are keen to work with a variety of technologies and expand your skillset then please apply with a copy of your most up to date CV.
Hybrid IT Support Analyst - Coventry & UK Travel Covered employer: Involved Solutions
Join a dynamic Managed Service Provider in Coventry, where you'll thrive in a hybrid work environment that fosters continuous learning and professional growth. With a supportive team culture and opportunities to engage with diverse technologies, this role not only offers competitive salary and travel coverage but also a chance to make a meaningful impact while enjoying a balanced work-life experience.
StudySmarter Expert Advice🤫
We think this is how you could land Hybrid IT Support Analyst - Coventry & UK Travel Covered
✨Tip Number 1
Network like a pro! Attend local tech meetups or online webinars related to IT support. It's a great way to meet industry folks and get your name out there.
✨Tip Number 2
Don’t just apply and wait! Follow up on your applications with a friendly email. It shows your enthusiasm and keeps you on their radar.
✨Tip Number 3
Prepare for interviews by practising common IT support scenarios. Role-playing with a friend can help you articulate your problem-solving skills effectively.
✨Tip Number 4
Check out our website for the latest job openings. We’re always looking for passionate individuals, and applying directly through us can give you an edge!
We think you need these skills to ace Hybrid IT Support Analyst - Coventry & UK Travel Covered
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant skills and experiences that match the job description. We want to see how your background in IT support aligns with what we're looking for, so don’t be shy about showcasing your expertise!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for IT and why you’re excited about this role. We love seeing candidates who are genuinely interested in joining our supportive team.
Show Off Your Communication Skills:Since clear communication is key in this role, make sure your application reflects that. Whether it’s your CV or cover letter, keep it concise and professional while still showing your personality. We appreciate a friendly tone!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive, which we love!
How to prepare for a job interview at Involved Solutions
✨Know Your Tech
Make sure you brush up on your knowledge of Active Directory, Office 365, and networking basics. Being able to discuss these topics confidently will show that you're not just a quick learner, but also someone who is genuinely passionate about IT.
✨Showcase Your Communication Skills
Since clear communication is key in this role, practice explaining technical concepts in simple terms. You might even want to do a mock interview with a friend where you explain how you would troubleshoot a common IT issue.
✨Be Ready for Scenario Questions
Prepare for questions that ask how you would handle specific situations, like providing remote support or dealing with a difficult client. Think of examples from your past experiences that highlight your problem-solving skills and adaptability.
✨Express Your Desire to Learn
This company values continuous learning, so be sure to express your eagerness to expand your skillset. Mention any relevant courses or certifications you’re considering, or technologies you’re excited to work with, like Intune or AV solutions.
