At a Glance
- Tasks: Support critical manufacturing systems and troubleshoot technical issues in a dynamic environment.
- Company: Globally recognised organisation with a focus on technology and innovation.
- Benefits: Competitive salary up to £80K, professional development, and collaborative culture.
- Other info: Opportunity for career growth in a fast-paced industrial sector.
- Why this job: Join a team that ensures operational continuity and drives technological advancements in manufacturing.
- Qualifications: Experience with MES, SCADA systems, and strong troubleshooting skills required.
The predicted salary is between 80000 - 80000 £ per year.
A globally recognised organisation is seeking an experienced MES Application Support Engineer to join a technology team supporting critical manufacturing and production systems. This role offers the opportunity to work across Manufacturing Execution Systems (MES), industrial automation technologies, SCADA platforms and shop floor applications, helping to ensure operational continuity across a complex manufacturing environment.
You will provide technical support, troubleshoot production-critical issues, collaborate with suppliers and business stakeholders, and contribute to the continuous improvement of manufacturing technology platforms.
Responsibilities for the MES Application Support Engineer- Provide technical support for Manufacturing Execution Systems (MES) and related production applications
- Support industrial automation environments including SCADA systems, HMIs and robotics platforms
- Investigate and resolve complex technical incidents, performing root cause analysis and identifying long term solutions
- Work closely with suppliers, OEMs and internal stakeholders to coordinate issue resolution
- Produce and maintain technical documentation and knowledge articles
- Monitor service performance and provide regular updates to stakeholders
- Support incident, problem and change management activities using ServiceNow
- Contribute to continuous service improvement initiatives across manufacturing technology platforms
- Collaborate with cross functional teams to promote knowledge sharing and operational excellence
- Experience supporting Manufacturing Execution Systems (MES) or similar production systems
- Understanding of industrial communication protocols including Ethernet/IP, Modbus and Profibus
- Knowledge of SCADA platforms such as Wonderware or similar technologies
- Experience with programming technologies including C#, .NET or Java
- Understanding of ISA-95 principles and manufacturing operations
- Experience troubleshooting complex application and system issues
- Strong communication and stakeholder management skills
- Experience working within IT service management processes
- Manufacturing, aerospace or industrial sector experience
- Knowledge of production line technologies and shop floor systems
- Experience supporting barcode scanners, printers, smart devices and manufacturing endpoints
- ServiceNow experience
- Knowledge of ITIL processes and best practices
MES Application Support Engineer - up to £80K - Chester employer: Involved Solutions
Join a globally recognised organisation as an MES Application Support Engineer in Chester, where you will be part of a dynamic technology team dedicated to supporting critical manufacturing systems. The company fosters a collaborative work culture that prioritises employee growth and continuous improvement, offering competitive salaries and opportunities to work with cutting-edge industrial technologies. With a focus on operational excellence and knowledge sharing, this role provides a meaningful opportunity to contribute to the advancement of manufacturing processes while enjoying the benefits of a supportive and innovative workplace.
StudySmarter Expert Advice🤫
We think this is how you could land MES Application Support Engineer - up to £80K - Chester
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend meetups or webinars, and connect with people on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or a project that highlights your experience with MES and SCADA systems. This can be a great conversation starter during interviews and shows you’re proactive about your expertise.
✨Tip Number 3
Prepare for those tricky interview questions! Brush up on your technical knowledge and be ready to discuss how you've tackled complex issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace MES Application Support Engineer - up to £80K - Chester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the MES Application Support Engineer role. Highlight your experience with Manufacturing Execution Systems and any relevant technical skills. We want to see how your background fits perfectly with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your skills can contribute to our team. Keep it engaging and make sure to mention specific experiences that relate to the job description.
Showcase Your Technical Skills:Don’t forget to showcase your technical skills in your application. Mention your experience with SCADA systems, programming languages like C# or Java, and any troubleshooting expertise. We love seeing candidates who can hit the ground running!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy to do!
How to prepare for a job interview at Involved Solutions
✨Know Your MES Inside Out
Make sure you brush up on your knowledge of Manufacturing Execution Systems (MES) and related production applications. Be ready to discuss your previous experiences with MES, SCADA systems, and any troubleshooting you've done. This will show that you're not just familiar with the technology but can also apply it effectively.
✨Showcase Your Problem-Solving Skills
Prepare to share specific examples of complex technical incidents you've resolved in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help demonstrate your analytical skills and ability to perform root cause analysis, which is crucial for this role.
✨Communicate Like a Pro
Strong communication skills are essential for this position. Practice explaining technical concepts in simple terms, as you'll need to collaborate with various stakeholders. Think about how you can convey your ideas clearly and concisely during the interview.
✨Familiarise Yourself with ServiceNow
Since the role involves using ServiceNow for incident and change management, it’s a good idea to get acquainted with its functionalities. If you have experience with ITIL processes, be prepared to discuss how you've applied them in your previous roles, as this will highlight your understanding of service management best practices.
