At a Glance
- Tasks: Provide 2nd/3rd line IT support and engage in exciting project work.
- Company: Join a growing Managed Service Provider with a supportive culture.
- Benefits: Competitive salary, ongoing training, and clear career progression.
- Other info: Great opportunities for professional growth and financial advancement.
- Why this job: Enhance your IT skills while making a real impact in a dynamic environment.
- Qualifications: Experience in IT support, strong communication, and a passion for technology.
The predicted salary is between 45000 - 50000 £ per year.
Location: Bath - Fully Onsite
Salary: up to £50,000
Start date: ASAP
Working hours: 9:00am to 5:30pm
We are partnering with a growing Managed Service Provider to find a driven 2nd / 3rd Line Support Engineer to support their expanding client base. This role offers a blend of BAU support and project work, providing excellent variety and opportunities for professional development.
The ideal candidate will be proactive, ambitious, and solutions-focused, with strong communication skills and a genuine passion for IT. They are seeking someone who is eager to learn, continuously develop their technical expertise, and progress within the organisation. In return, the successful candidate will benefit from ongoing training and support, as well as clear pathways to take on greater responsibility and advance both professionally and financially.
Essentials - 2nd / 3rd Line Support Engineer:- MSP experience
- Active Directory and Azure AD
- M365
- Hardware deployment
- Intune
- Scripting
- Knowledge of Hyper-V and SQL
- Azure Virtual Desktop
- Other MDM tools
- Printer deployment
- Networking
- PowerShell
- Certifications
If you're a motivated Senior IT Support Engineer looking to develop your skills and advance your career within a supportive and growing MSP, submit your latest CV today to be considered.
Senior 2nd/3rd Line IT Support Engineer — Onsite Bath employer: Involved Solutions
Join a dynamic Managed Service Provider in Bath, where you will thrive in a supportive work culture that prioritises professional growth and development. With a focus on ongoing training and clear pathways for advancement, this role offers a unique opportunity to engage in both BAU support and exciting project work, all while being part of a collaborative team that values your contributions and passion for IT.
StudySmarter Expert Advice🤫
We think this is how you could land Senior 2nd/3rd Line IT Support Engineer — Onsite Bath
✨Tip Number 1
Network like a pro! Attend local tech meetups or online webinars to connect with industry folks. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Show off your skills! Create a personal project or contribute to open-source work that showcases your IT expertise. This can really make you stand out during interviews.
✨Tip Number 3
Prepare for those tricky interview questions! Brush up on your technical knowledge and be ready to discuss your experience with tools like Active Directory, Azure, and scripting.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed by the right people. Plus, we love seeing passionate candidates like you!
We think you need these skills to ace Senior 2nd/3rd Line IT Support Engineer — Onsite Bath
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with 2nd and 3rd line support, especially in areas like Active Directory and Azure. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your MSP experience!
Show Your Passion:In your cover letter, let us know why you’re passionate about IT and how you stay updated with the latest tech trends. We love candidates who are eager to learn and grow, so share any relevant projects or training you've undertaken.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences. We appreciate a well-structured application!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Involved Solutions
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Active Directory, Azure AD, and M365. Be ready to discuss your experience with hardware deployment and scripting, as these are key areas for the role. Showing that you can talk confidently about these technologies will impress the interviewers.
✨Showcase Your Problem-Solving Skills
Prepare to share specific examples of how you've tackled IT issues in the past. Think of scenarios where you had to troubleshoot complex problems or implement solutions in a Managed Service Provider environment. This will demonstrate your proactive and solutions-focused mindset.
✨Communicate Clearly and Effectively
Strong communication skills are essential for this role. Practice explaining technical concepts in simple terms, as you may need to interact with clients who aren't tech-savvy. Being able to convey information clearly will set you apart from other candidates.
✨Express Your Eagerness to Learn
The company values continuous development, so be sure to express your passion for learning new technologies and advancing your skills. Mention any relevant certifications or training you've pursued, and discuss how you plan to grow within the organisation.
