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- Tasks: Provide 2nd/3rd line support and engage in exciting project work.
- Company: Join a growing Managed Service Provider with a supportive culture.
- Benefits: Competitive salary, ongoing training, and clear career progression.
- Other info: Great opportunities for professional growth and financial advancement.
- Why this job: Enhance your IT skills while making a real impact in a dynamic environment.
- Qualifications: Experience in MSP, Active Directory, Azure, and strong communication skills.
The predicted salary is between 50000 - 50000 £ per year.
Location: Bath - Fully Onsite
Salary: up to £50,000
Start date: ASAP
Working hours: 9:00am to 5:30pm
We are partnering with a growing Managed Service Provider to find a driven 2nd / 3rd Line Support Engineer to support their expanding client base. This role offers a blend of BAU support and project work, providing excellent variety and opportunities for professional development.
The ideal candidate will be proactive, ambitious, and solutions-focused, with strong communication skills and a genuine passion for IT. They are seeking someone who is eager to learn, continuously develop their technical expertise, and progress within the organisation. In return, the successful candidate will benefit from ongoing training and support, as well as clear pathways to take on greater responsibility and advance both professionally and financially.
Essentials - 2nd / 3rd Line Support Engineer:- MSP experience
- Active Directory and Azure AD
- M365
- Hardware deployment
- Intune
- Scripting
- Knowledge of Hyper-V and SQL
- Azure Virtual Desktop
- Other MDM tools
- Printer deployment
- Networking
- PowerShell
- Certifications
If you're a motivated Senior IT Support Engineer looking to develop your skills and advance your career within a supportive and growing MSP, submit your latest CV today to be considered.
2nd / 3rd Line Support Engineer - Bath - up to £50k - MSP employer: Involved Solutions
Contact Detail:
Involved Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 2nd / 3rd Line Support Engineer - Bath - up to £50k - MSP
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT world, especially those in Managed Service Providers. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! Prepare a portfolio or a project showcase that highlights your experience with Active Directory, Azure, and any scripting you've done. This will set you apart during interviews.
✨Tip Number 3
Practice makes perfect! Brush up on common interview questions for 2nd/3rd Line Support roles. Think about how you’d tackle real-world problems and be ready to discuss your thought process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace 2nd / 3rd Line Support Engineer - Bath - up to £50k - MSP
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with 2nd and 3rd line support, especially in an MSP environment. We want to see how your skills match the essentials listed in the job description!
Show Your Passion for IT: In your cover letter, let us know why you love IT! Share any projects or experiences that showcase your proactive approach and eagerness to learn. We’re looking for someone who’s genuinely excited about tech.
Highlight Relevant Skills: Don’t forget to mention your experience with Active Directory, Azure, and any scripting knowledge you have. We want to see how you can contribute to our team right from the start!
Apply Through Our Website: For the best chance of getting noticed, apply directly through our website. It helps us keep track of applications and ensures your CV lands in the right hands!
How to prepare for a job interview at Involved Solutions
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Active Directory, Azure AD, and M365. Be ready to discuss your experience with hardware deployment and scripting, as these are key areas for the role. Showing that you can talk confidently about these technologies will impress the interviewers.
✨Showcase Your Problem-Solving Skills
Prepare some examples of how you've tackled technical issues in the past. Think about specific challenges you've faced in a Managed Service Provider environment and how you resolved them. This will demonstrate your proactive and solutions-focused mindset, which is exactly what they're looking for.
✨Communicate Clearly and Effectively
Strong communication skills are essential for this role. Practice explaining complex technical concepts in simple terms, as you may need to interact with clients who aren't as tech-savvy. Being able to convey information clearly will set you apart from other candidates.
✨Express Your Eagerness to Learn
The company values continuous development, so be sure to express your passion for IT and your desire to learn new skills. Mention any relevant certifications or training you've pursued, and discuss how you plan to keep growing in your career. This shows that you're not just looking for a job, but a long-term opportunity.