ServiceNow Delivery Manager
If you are interested in applying for this job, please make sure you meet the following requirements as listed below.
Salary: Up to £100,000 + Bonus + Benefits
Location: London or Manchester
Working Pattern: Hybrid
Job Type: Permanent
Working Hours: 40 hours per week, Full Time
A globally recognised technology organisation is looking for an experienced ServiceNow Delivery Manager to lead complex ServiceNow engagements and oversee the successful delivery of enterprise transformation programmes
This ServiceNow Delivery Manager vacancy is a senior client facing position combining ServiceNow delivery, programme governance, commercial management and technical leadership. You will manage a portfolio of engagements, ensuring delivery against SOW commitments while maintaining strong relationships with customers, consultants and internal teams
Responsibilities for the ServiceNow Delivery Manager:
- Lead complex ServiceNow engagements from initiation through to successful delivery
- Manage delivery against agreed SOW, budget, milestones and customer outcomes
- Establish governance, manage risks and issues and drive effective decision making
- Oversee resource planning and scheduling across multiple client engagements
- Act as a key customer contact for delivery, resourcing, scheduling and commercial queries
- Monitor engagement health, consultant performance, utilisation and financial performance
- Identify scope changes and support Change Order processes where required
- Work with delivery, practice, finance and commercial teams across the engagement portfolio
Essential Skills & Experience for the ServiceNow Delivery Manager:
- Strong experience managing ServiceNow projects and enterprise engagements xgikmsk
- Experience across ServiceNow ITSM, ITOM, ITAM and Platform workflows
- Strong understanding of ServiceNow solution design, architecture and integrations
- Experience leading large and complex delivery teams and client engagements
- Strong project management, governance, scheduling and risk management experience
- Ability to manage multiple engagements and SOW commitments simultaneously
- Experience conducting workshops and defining current and future state solutions
- Understanding of usin...
Remote working/work at home options are available for this role.
Senior Delivery Manager - up to £100,000 + Bonus - Hybrid employer: Involved Solutions Careers
As a Senior Java Developer with us, you'll be part of a dynamic team driving innovation within a major Central Government programme. We pride ourselves on fostering a collaborative work culture that values mentorship and professional growth, offering you the chance to lead and shape the next generation of developers while enjoying the flexibility of a hybrid working model in vibrant cities like Manchester, Leeds, or Birmingham.
Contact Details:
Involved Solutions Careers Recruitment Team
