E-Commerce and Merch Coordinator in London

Reporting to the Head of E-Commerce, we are looking for an E-Commerce & Merch Coordinator to work across our label and events businesses assisting with the end-to-end product lifecycle, overseeing physical music and merchandise campaigns ensuring the smooth distribution of our physical products across both e-commerce and retail channels. From assisting with financial forecasts to managing complex production timelines and platform updates, you will play a pivotal role in driving the commercial success of our e-commerce and retail sales.

You will work closely with a variety of internal teams and external partners to ensure all products are meticulously managed, produced on time, and ready for our global community of fans. Whether it's coordinating physical production, managing inventory, or helping to maintain our digital storefronts, your organisational skills and attention to detail will ensure that every release meets our high standards of quality and efficiency.

Location: Bermondsey, London

Working pattern: Full-time (Monday-Friday) – working at our lively Bermondsey office, with up to two days each week home-working if you choose.

Our E-commerce & Merch Coordinator is responsible for:

• Physical Music Production Management: Assisting with the production of our physical music catalogue, working with label, art and marketing teams, as well as external partners, to ensure an efficient and smooth public rollout.
• Physical Merchandise Production Management: Assisting with the organisation, manufacturing and execution of Involved Group’s physical merchandise, for both live event and eCommerce outlets.
• Financial & Sales Administration: Forecasting profit and loss analysis and processing financial documents, to ensure we are keeping a keen eye on the financials of the physical business.
• E-Commerce and Physical Distribution: Assisting with the public rollout of Involved Group’s physical catalogue, both via our online webstores and through our distribution partners to retail.
• Development: Researching how we can develop Involved Group’s physical music and merchandise catalogue, to better fulfil the needs of our community.
• Product Administration: Physical handling of our UK and EU live event merchandise, ensuring that stock arrives on site in a timely manner and any leftovers are handled appropriately. You will be required to attend shows on occasion, in both the UK and abroad, to support with physical product handling.

This list is not exhaustive – we may ask you to go beyond your job description on occasion, and we hope the role will change and develop with you.

About you:

The ideal candidate for this role will likely have:

• An understanding of the current physical music landscape and the various routes to market (especially via eCommerce, retail and live), and of the wider music industry.
• An understanding of how physical music products are manufactured and related logistics.
• Previous experience working with forecasting and the financial side of music in terms of manufacturing, logistics and a basic understanding of artist royalty structures.
• A keen interest in music merchandise and development of brand.
• An eagerness to learn and a strong willingness to get involved.
• An extremely organised approach towards work.
• A proactive nature.
• Previous experience at a record label, music distributor, or music publisher.
• Excellent analytical, problem-solving, and communication skills.
• A proactive approach to learning, excitement about problem-solving, approaching new projects with an open mind.
• Strong accuracy and attention to detail.
• Good written and verbal communication skills, the ability to explain complex ideas using non-technical language.
• The ability to prioritise and manage their time independently.

What we offer:

• A competitive salary (£30k).
• Participation in our Profit Share Scheme.
• 25 days annual leave.
• A benefits package to support your wellbeing, including access to local gyms and fitness classes, and subscription to health apps including Calm, Headspace and Strava.
• A collection of enhanced family policies to support your family life.
• The opportunity to attend a variety of live events.
• Cycle to work scheme.
• Season ticket loans.
• A lively, collaborative office environment, and a hybrid working policy.
• Paid time off to volunteer with our local charitable initiatives.

Applications

Closing date for applications is 14 August 2026, although we may close applications earlier. If you need more information before applying, email us at people@anjunabeats.com. We are committed to inclusion, and encourage applications from anyone with relevant experience and skills. If you require any adjustments throughout the application process to meet your needs and help you perform at your best, please let us know.