Business administrator

Overview

A fantastic opportunity has just arisen within our company to join a dynamic and rapidly growing business. We are looking for a professional to support our highly successful financial services recruitment team. The recruitment team recruits global financial and technology talent for some of the world\’s leading financial institutions.

Responsibilities

• Supporting the general manager with all things business related
• Working with the Operations Team to ensure all requests are planned and carried out in a timely manner
• Reports are maintained, filed and billed correctly
• Responding to and fielding requests from multiple stakeholders
• Ensuring Health and Safety throughout, Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others\’ work. Maintains records and files, handles confidential information in compliance with the organisation\’s procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training Schedule

The successful applicant will complete and obtain a Level 3 Business Administrator Apprenticeship through Vocate Training. You will be taught through:

• 4-6 weekly 1-2-1 sessions with your tutor
• 20% off-the-job training
• The course is a 12-18 month programme. We are a multi-disciplined marketing agency with a difference. Not only do we have strategic, digital and creative expertise in-house, but we also have a wealth of knowledge and experience in print production, producing anything and everything from exhibition graphics to branded gift packs in-house. This makes us exceptionally agile and adaptable.

GCSE in: Maths and English (grade C (4) or above).

The apprenticeship can be adjusted to reflect what you already know.

Key Skills

• Communication skills
• Organisation skills
• Customer care skills
• Administrative skills
• Logical
• Team working
• Initiative
• Patience