At a Glance
- Tasks: Engage with customers via phone, chat, and email to support sales and build relationships.
- Company: Join a growing company with a vibrant Sales & Support team.
- Benefits: Full training, career growth, and a dynamic work environment.
- Why this job: Be part of a team that values outstanding customer service and personal development.
- Qualifications: Experience in phone-based sales or customer service is essential.
- Other info: Fast-paced role with opportunities for stability and variety.
The predicted salary is between 28800 - 43200 £ per year.
Due to continued expansion, my client has established a new central hub to support and streamline a key area of their business. They are looking for two Internal Sales Executives to join their Sales & Support team. This is an excellent opportunity for an energetic individual who is passionate about delivering outstanding customer service while supporting sales activity and building strong client relationships.
Duties:
- Handling inbound and outbound customer enquiries across multiple communication channels, including telephone, live chat, and email.
- Dealing with new business enquiries, liaising with customers regarding potential hires, and developing client relationships over the phone.
- Generating new business opportunities and following up leads.
- Manage customer data accurately and working closely with colleagues across multiple business units.
- Preparing and issuing quotations, processing bookings, and managing payments in accordance with established company systems, policies and procedures.
- Following up leads and converting opportunities into sales.
- Supporting sales activity and meeting agreed call and performance standards.
- Providing excellent customer service throughout the hire journey.
- Accurate data entry and maintenance of customer records.
- Communicating effectively with internal teams across the business.
Key Skills:
- Essential you have experience in a phone-based sales or customer service role.
- Full training provided.
- Excellent communication skills & ability to build relationships at all levels.
- Proven ability to work towards & achieve call or performance targets.
- Good attention to detail.
- IT skills - Microsoft Office.
- A proactive, enthusiastic, and organised approach to work.
- If you are driven, personable, and thrive in a fast-paced environment, this role offers stability, variety, and the opportunity to grow within a supportive team.
Internal Sales Executive in Wolverhampton employer: Involve Recruitment
Contact Detail:
Involve Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Sales Executive in Wolverhampton
✨Tip Number 1
Get to know the company inside out! Research their values, culture, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Be ready to talk about your experience in phone-based sales or customer service. Highlight specific examples where you've excelled in building relationships and meeting targets.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After your interview, send a quick thank-you note. It shows your enthusiasm and keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It makes it easier for us to connect with you and get the ball rolling on your journey to becoming an Internal Sales Executive.
We think you need these skills to ace Internal Sales Executive in Wolverhampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Internal Sales Executive role. Highlight your phone-based sales or customer service experience, and don’t forget to mention any achievements in meeting targets!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for delivering outstanding customer service and how you can contribute to building strong client relationships. Keep it engaging and personal!
Show Off Your Communication Skills: Since communication is key in this role, make sure your application showcases your ability to communicate effectively. Use clear language and structure your application well to demonstrate your attention to detail.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Involve Recruitment
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of an Internal Sales Executive. Familiarise yourself with handling customer enquiries, generating leads, and managing data. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Communication Skills
Since excellent communication is key in this position, prepare examples of how you've successfully built relationships with clients in previous roles. Be ready to discuss how you handle different communication channels like phone, email, and live chat.
✨Prepare for Performance Questions
Expect questions about how you meet call and performance targets. Think of specific instances where you exceeded expectations or turned a lead into a sale. This will show that you're results-driven and can thrive in a fast-paced environment.
✨Demonstrate Your Organisational Skills
As the role requires good attention to detail and accurate data management, be prepared to discuss how you stay organised. Share any tools or methods you use to manage your workload effectively, as this will highlight your proactive approach.