Overview
We're working with a leading disaster recovery firm working within the UK insurance industry, and they are looking to strengthen our team with an experienced Senior Restoration Technician.
When fire, flood or other damage hits a home or business, their teams are the ones who step in to put things right. You'll take ownership of restoration projects from the first visit through to final sign-off, working with policyholders, loss adjusters and their wider team to get properties and people back to normal as quickly and safely as possible.
They are a Surrey based company, this role would entail roaming throughout the south east region.
The Opportunity
This is a hands-on role for a skilled technician who thrives on variety, responds well to urgent call-outs and takes pride in doing the job properly. You'll also have the chance to support and develop junior technicians as part of a team that values progression.
Your role will include:
- Attending first visits to domestic and commercial properties following fire or flood damage, carrying out mitigation works and producing detailed reports for insurers.
- Communicating professionally with policyholders, loss adjusters, network builders and team members.
- Cleaning and decontaminating properties affected by fire and smoke damage.
- Carrying out strip-out works to allow structural drying.
- Installing and managing drying equipment and techniques from first visit to final sign-off.
- Working as part of our removals and storage team to pack, remove, clean and store contents and furniture, on-site or off-site.
- Compiling detailed BER (beyond economic repair) lists for contents claims using an industry-approved app on phone or tablet.
- Completing job reports and paperwork to SLA deadlines, including floor plans and moisture records.
- Ensuring full compliance with health and safety regulations, including risk assessments and correct use of PPE.
- Supporting and developing junior technicians on-site and off-site.
- Attending regular training courses as required.
- Maintaining your company vehicle and equipment.
About You
- Full UK driving licence (essential)
- Experience in the restoration industry or a similar technical field
- Motivated, reliable and proactive
- Customer focused, with strong communication skills
- BDMA and/or IICRC certifications (desirable)
What We Offer
- 28 days' annual leave (bank holidays inclusive)
- Workplace pension
- Company vehicle and fuel card
- Ongoing training with clear career progression
- Full uniform
- Annual pay review
If you're an experienced restoration professional ready to take the next step with a growing disaster recovery business, we'd love to hear from you
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Senior Restoration Technician employer: Involve Recruitment Ltd
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