Casework Team Lead

Casework Team Lead

Full-Time 50000 - 65000 £ / year (est.) No working from home possible
Invitise

At a Glance

  • Tasks: Lead a dynamic casework team, making evidence-based decisions in a fast-paced environment.
  • Company: Public sector organisation in London with a focus on operational delivery.
  • Benefits: Competitive daily rate, hybrid working, and opportunities for professional growth.
  • Other info: Join a supportive team culture with a focus on welfare and wellbeing.
  • Why this job: Make a real impact while mentoring colleagues and collaborating with stakeholders.
  • Qualifications: Experience in evidence-based decision making and stakeholder engagement.

The predicted salary is between 50000 - 65000 £ per year.

We're looking for a Casework Team Leader for a public sector organisation based in London (hybrid) on an initial 9 month contract, paying up to £350 per day (Inside IR35, Umbrella). There is an expectation to attend the office in London 1 to 3 days per week, as required by business needs.

The successful Casework Team Leader will lead a small casework function within a fast-paced, policy-led operational delivery environment, applying government policy to make sound, evidence-based decisions on a varied caseload. You will mentor and support colleagues, promoting their welfare and wellbeing, while collaborating confidently with stakeholders and partner teams to drive forward departmental priorities.

Although this role carries no formal line management accountability, you will play an active coaching role within the team. You will need proven experience working with the following:

  • Evidence-based decision making in a high-pace operational delivery environment
  • Working in or closely with government in a policy-led setting
  • Applying government policy to make sound operational decisions
  • Rules-based casework and operational delivery
  • Leading, mentoring or coaching a team with a focus on welfare and wellbeing
  • Stakeholder collaboration and engagement at a departmental level
  • MS 365 including intermediate Excel

You'll also need practical exposure to the following: Task management across ...

Casework Team Lead employer: Invitise

Join a dynamic public sector organisation in London that prioritises employee wellbeing and professional growth. With a hybrid working model, you will enjoy the flexibility of working from home while also engaging with a supportive team environment in the office. This role offers the opportunity to make a meaningful impact through evidence-based decision making and mentoring, all within a fast-paced, policy-driven context that values collaboration and innovation.

Invitise

Contact Details:

Invitise Recruitment Team

We think you need these skills to ace Casework Team Lead

Evidence-based Decision Making
Operational Delivery
Government Policy Application
Rules-based Casework
Team Leadership
Mentoring
Coaching