At a Glance
- Tasks: Lead and manage business support teams during an exciting organisational transition.
- Company: Public sector organisation in London with a hybrid work model.
- Benefits: Competitive daily rate, flexible working, and valuable experience in public service.
- Other info: Great opportunity for career growth in a dynamic public sector environment.
- Why this job: Make a real difference by supporting teams and enhancing operational efficiency.
- Qualifications: Experience in managing support teams and navigating complex priorities.
The predicted salary is between 60000 - 70000 £ per year.
We're looking for a Business Support Manager for a public sector organisation based in London (hybrid) on an initial 6-month contract, paying up to £289 per day (Inside IR35, Umbrella). This is a hybrid role with an expectation to attend the office in London 2 days per week.
The successful Business Support Manager will provide operational leadership and people management for the Executive Support and Business Support teams during a period of organisational transition. You'll lead team performance, coordinate workloads and priorities, and act as the escalation point for operational issues. You'll also hold line management responsibility within a matrix environment, working closely with directors and senior leaders to balance competing demands and keep support services running consistently.
You will need proven experience in the following:
- Managing administrative, business support or corporate support teams
- People management, including attendance, performance, conduct and capability matters
- Holding difficult conversations and addressing underperformance
- Working within a matrix management environment
- Managing competing priorities and operational workloads
- Building effective relationships with senior stakeholders
- Resource planning and workload coordination
- Budget holding, authorising expenditure and working within organisational controls
You'll also need a solid understanding of:
- Employment policies and people management practices
- Business support and administrative service delivery
- Governance, budget management and organisational controls
Experience working within a public sector or regulated environment would be beneficial. A relevant management qualification or equivalent experience is highly desirable.
Interested? Please apply below.
