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- Tasks: Lead homeownership services for 940 leaseholders and manage major works across 10,000 properties.
- Company: Join a public sector client dedicated to enhancing community housing services.
- Benefits: Enjoy hybrid working with 2-3 days on-site and competitive pay of £400-£500 per day.
- Why this job: Make a real impact in housing while developing your leadership skills in a supportive environment.
- Qualifications: Experience in leaseholder engagement, Right to Buy legislation, and managing housing teams is essential.
- Other info: This is an initial 3-month contract with potential extension, perfect for those seeking meaningful work.
The predicted salary is between 72000 - 90000 £ per year.
We are seeking a Housing Leaseholder Manager for our public sector client based near Grays on an initial 3-month contract (expected to last around 10 months), paying £400 to £500 per day inside IR35. This role allows hybrid working – 2–3 days per week on site.
Proven skills working with the following:
- Leaseholder engagement and leadership across large property portfolios
- Right to Buy legislation and application processes
- Section 20 consultation and major works billing
- Service charge setting, invoicing, and compliance
- Resolving complex leaseholder queries and disputes
- Coaching and managing high-performing housing teams
- Policy development and stakeholder communication
The role involves:
- Leading all aspects of homeownership services for over 940 leaseholders across 10,000 properties
- Overseeing major works and ensuring Section 20 consultations are delivered within statutory timeframes
- Managing service charge processes, billing accuracy, and income collection
- Acting as the service lead for leaseholders and ensuring high customer satisfaction
- Ensuring full legal compliance across all leasehold and Right to Buy services
- Representing the council in tribunals and stakeholder forums where required
- Driving continuous improvement, innovation, and service transformation
Interested? Please apply below.
Housing Leaseholder Manager employer: InvitISE Ltd
Contact Detail:
InvitISE Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Leaseholder Manager
✨Tip Number 1
Familiarise yourself with the specific legislation and processes related to Right to Buy and Section 20 consultations. Understanding these areas will not only boost your confidence during interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the housing sector, especially those who have experience with leaseholder management. Engaging in conversations can provide you with valuable insights and may even lead to referrals or recommendations.
✨Tip Number 3
Prepare to discuss your experience in managing service charge processes and resolving complex leaseholder queries. Be ready to share specific examples that highlight your problem-solving skills and customer service focus.
✨Tip Number 4
Research the public sector client and their approach to homeownership services. Tailoring your understanding of their values and challenges will help you align your responses during interviews and show that you're genuinely interested in contributing to their goals.
We think you need these skills to ace Housing Leaseholder Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with leaseholder engagement, Right to Buy legislation, and service charge processes. Use specific examples that demonstrate your skills in managing large property portfolios and resolving complex queries.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and explain how your background aligns with the responsibilities outlined in the job description. Mention your experience in coaching high-performing teams and your approach to stakeholder communication.
Showcase Relevant Achievements: Include quantifiable achievements in your application, such as successful projects you've led related to major works or improvements in customer satisfaction. This will help you stand out as a candidate who can drive continuous improvement.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a role that involves legal compliance and policy development.
How to prepare for a job interview at InvitISE Ltd
✨Know Your Legislation
Familiarise yourself with Right to Buy legislation and Section 20 consultation processes. Being able to discuss these topics confidently will demonstrate your expertise and understanding of the legal framework surrounding leaseholder management.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in previous roles, particularly in housing or property management. Highlight your experience in coaching high-performing teams and resolving complex leaseholder queries.
✨Understand Service Charge Processes
Be ready to discuss your experience with service charge setting, invoicing, and compliance. Providing specific examples of how you've managed these processes will show your capability in ensuring financial accuracy and customer satisfaction.
✨Prepare for Stakeholder Engagement
Think about how you would engage with various stakeholders, including leaseholders and council representatives. Be prepared to discuss strategies for effective communication and how you would handle disputes or challenges that may arise.
