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- Tasks: Lead homeownership services for 940 leaseholders and manage service charge processes.
- Company: Join a public sector client dedicated to improving housing services in the community.
- Benefits: Enjoy hybrid working with 2-3 days on-site and competitive pay of £400-£500 per day.
- Why this job: Make a real impact in housing while developing your leadership skills in a supportive environment.
- Qualifications: Experience in leaseholder engagement, Right to Buy legislation, and managing housing teams is essential.
- Other info: This is an initial 3-month contract with potential extension, perfect for those seeking meaningful work.
The predicted salary is between 72000 - 90000 £ per year.
We are seeking a Housing Leaseholder Manager for our public sector client based near Grays on an initial 3-month contract (expected to last around 10 months), paying £400 to £500 per day inside IR35. This role allows hybrid working - 2-3 days per week on site.
Proven skills working with the following:
- Leaseholder engagement and leadership across large property portfolios
- Right to Buy legislation and application processes
- Section 20 consultation and major works billing
- Service charge setting, invoicing, and compliance
- Resolving complex leaseholder queries and disputes
- Coaching and managing high-performing housing teams
- Policy development and stakeholder communication
The role involves:
- Leading all aspects of homeownership services for over 940 leaseholders across 10,000 properties
- Overseeing major works and ensuring Section 20 consultations are delivered within statutory timeframes
- Managing service charge processes, billing accuracy, and income collection
- Acting as the service lead for leaseholders and ensuring high customer satisfaction
- Ensuring full legal compliance across all leasehold and Right to Buy services
- Representing the council in tribunals and stakeholder forums where required
- Driving continuous improvement, innovation, and service transformation
Interested? Please apply below.
Housing Leaseholder Manager employer: InvitISE Ltd
Contact Detail:
InvitISE Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Leaseholder Manager
✨Tip Number 1
Familiarise yourself with the specific legislation and regulations related to leasehold properties, especially Right to Buy and Section 20 consultations. This knowledge will not only help you in interviews but also demonstrate your commitment to understanding the role.
✨Tip Number 2
Network with professionals in the housing sector, particularly those who have experience in leaseholder management. Engaging with industry groups or forums can provide insights and potentially lead to referrals that could strengthen your application.
✨Tip Number 3
Prepare to discuss your experience in managing service charge processes and resolving complex leaseholder disputes. Be ready to share specific examples of how you've successfully navigated these challenges in previous roles.
✨Tip Number 4
Showcase your leadership skills by highlighting any experience you have in coaching or managing teams. The ability to lead high-performing housing teams is crucial for this role, so be prepared to discuss your approach to team management.
We think you need these skills to ace Housing Leaseholder Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and required skills. Tailor your application to highlight your experience in leaseholder engagement, Right to Buy legislation, and service charge management.
Highlight Relevant Experience: In your CV and cover letter, emphasise your previous roles that involved managing housing services, resolving leaseholder disputes, and leading teams. Use specific examples to demonstrate your expertise in these areas.
Showcase Your Skills: Make sure to mention your skills in policy development, stakeholder communication, and compliance with housing regulations. These are crucial for the Housing Leaseholder Manager position and should be clearly articulated in your application.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors or typos. A well-presented application reflects your attention to detail and professionalism, which is essential for this role.
How to prepare for a job interview at InvitISE Ltd
✨Understand Leaseholder Engagement
Familiarise yourself with the principles of leaseholder engagement and leadership. Be prepared to discuss your experience in managing large property portfolios and how you have successfully engaged with leaseholders in the past.
✨Know Your Legislation
Brush up on Right to Buy legislation and Section 20 consultation processes. You may be asked specific questions about these topics, so having a solid understanding will demonstrate your expertise and readiness for the role.
✨Showcase Problem-Solving Skills
Be ready to provide examples of how you've resolved complex leaseholder queries and disputes. Highlight your approach to conflict resolution and any successful outcomes you've achieved in previous roles.
✨Demonstrate Leadership Experience
Prepare to discuss your experience in coaching and managing high-performing housing teams. Share specific instances where your leadership has led to improved service delivery or team performance.
