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- Tasks: Provide top-notch desktop support and troubleshoot issues for our clients.
- Company: Join InvitISE Ltd, a leading player in asset management and hedge funds.
- Benefits: Enjoy a competitive salary, bonus, and great benefits in a dynamic environment.
- Why this job: Be part of a fast-paced team, enhancing your skills in IT support and networking.
- Qualifications: Experience in MSP, financial sector, or VIP support is essential.
- Other info: This is an onsite role, working five days a week in London.
The predicted salary is between 40000 - 45000 £ per year.
We are currently looking for a Desktop Support Engineer for our Asset Management / Hedge fund client based in London paying between £40,000 to £45,000 + 10% Bonus + Great benefits depending on experience. This is an onsite role - 5 days per week.
Previous experience of working in a fast paced environment in a MSP or in the financial sector or in a VIP Support capacity is required.
The Desktop Support Engineer will have a strong background working with the following:
- Windows Desktops
- Office 365
- VIP Support
- Networking
- ServiceNow
- PC Builds
Interested? Please apply below.
Desktop Support Engineer employer: InvitISE Ltd
Contact Detail:
InvitISE Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Desktop Support Engineer
✨Tip Number 1
Make sure to highlight your experience in fast-paced environments, especially if you've worked in Managed Service Providers (MSPs) or the financial sector. This will show that you can handle the demands of the role effectively.
✨Tip Number 2
Familiarise yourself with the specific technologies mentioned in the job description, such as Windows Desktops, Office 365, and ServiceNow. Being able to discuss these tools confidently during any conversations will set you apart.
✨Tip Number 3
If you have experience in VIP support, be prepared to share examples of how you've successfully managed high-profile clients. This will demonstrate your ability to provide top-notch service under pressure.
✨Tip Number 4
Network with professionals in the financial sector or those already working at the company. Engaging with them on platforms like LinkedIn can provide valuable insights and potentially lead to referrals.
We think you need these skills to ace Desktop Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in desktop support, particularly in fast-paced environments or the financial sector. Emphasise your skills with Windows Desktops, Office 365, and any VIP support experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for IT and your ability to thrive in a dynamic setting. Mention specific examples of how you've successfully supported users in previous roles, especially in high-pressure situations.
Highlight Technical Skills: In your application, clearly list your technical skills related to networking, ServiceNow, and PC builds. This will help demonstrate your qualifications for the Desktop Support Engineer role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in IT support roles.
How to prepare for a job interview at InvitISE Ltd
✨Showcase Your Technical Skills
Make sure to highlight your experience with Windows Desktops, Office 365, and Networking during the interview. Be prepared to discuss specific scenarios where you've successfully resolved technical issues, as this will demonstrate your capability in a fast-paced environment.
✨Emphasise Your Experience in VIP Support
Since the role involves VIP support, it's crucial to convey your experience in this area. Share examples of how you've handled high-pressure situations or provided exceptional service to high-profile clients, showcasing your ability to maintain professionalism under stress.
✨Familiarise Yourself with ServiceNow
If you have experience using ServiceNow, be ready to discuss it in detail. If not, take some time to learn about its functionalities and how it can streamline IT service management. This knowledge could set you apart from other candidates.
✨Prepare Questions for the Interviewers
Having thoughtful questions prepared shows your interest in the role and the company. Ask about the team dynamics, the tools they use, or how they measure success in the Desktop Support Engineer position. This not only helps you gauge if the role is right for you but also demonstrates your proactive attitude.
