We're looking for a Service Design and Transition Manager for a central government department based in London (remote) on an initial 10 months contract, paying up to £650 per day (Inside IR35).
This is a remote role, with very occasional travel to the office.
The successful Service Design and Transition Manager will design and transition new IT services that support business needs, reuse existing components, and are proportionate and affordable. You'll produce comprehensive service designs that span multiple suppliers, platforms and support arrangements, embed service design standards into projects, and make sure services move into live operation safely and in a structured way. You'll also contribute to practice standards and continual service improvement.
You will need proven experience in the following:
Service Design and Transition, with a track record of successful delivery
ITIL-aligned Service Management
ServiceNow
Setting expectations and managing internal and external stakeholders
Onboarding third-party suppliers
Service Design and Transition in medium to large organisations
ITIL qualifications are required for this role.
Public sector exposure and experience of Agile delivery would be beneficial.
You'll need to hold or be eligible to obtain SC clearance.
Interested?
Please apply below.
Service Manager, Service Designer, Head of Service, Service Design and Transition Manager, SDTM, Service Design Manager, IT Service Management, ITSM, ITIL, ServiceNow, Service Transition, London, Remote, Contract, Inside IR35
Invitise is an ISO 9001 certified supplier to UK public sector frameworks, recruiting across technical and non-technical roles alongside our cyber security specialism.
Service Designer in London employer: Invitise Ltd Careers
Join a forward-thinking central government department in London, where your expertise as a SmartRecruiters Functional Lead will be valued and impactful. Enjoy a hybrid work culture that promotes flexibility while fostering collaboration through regular office attendance, and benefit from opportunities for professional growth within a dynamic environment focused on enhancing recruitment processes. With competitive pay and the chance to contribute to significant transformation programmes, this role offers a meaningful career path in public service.
