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- Tasks: Be the go-to person for residents, ensuring smooth communication and project updates.
- Company: Award-winning construction firm known for quality and transparency.
- Benefits: Competitive salary, excellent progression opportunities, and a warm company culture.
- Why this job: Join a supportive team and make a real difference in community projects.
- Qualifications: 2 years' experience in a similar role and strong organisational skills.
- Other info: Collaborative environment with a focus on professional growth.
The predicted salary is between 33000 - 38000 £ per year.
A respected, award-winning construction firm operating across London and the Southeast is looking for a Resident Liaison Officer to assist with façade, restoration, and fire safety initiatives. The company prides itself on delivering exceptional construction projects while maintaining professional, transparent, and resident-focused communication. This role blends project support with resident engagement duties, acting as a central contact for building occupants while assisting project teams in achieving milestones.
Responsibilities
- Act as the primary contact for residents, responding to enquiries and providing timely updates
- Assist Project Managers in coordinating delivery teams, surveys, and resident access arrangements
- Maintain weekly quality checklists to track compliance and identify missing project documentation
- Facilitate resident communications, including organising or attending meetings and issuing project updates
- Establish and manage digital project records using SharePoint, ensuring all files are accurate and compliant
- Track project milestones such as valuations, handovers, and post-completion periods
- Support timesheet collection and submission to finance teams
- Capture and organise visual content to showcase project progress and marketing material
- Archive project documentation in line with GDPR and company procedures
- Provide general administrative support to ensure smooth project delivery
Candidate Profile
- At least 2 years' experience in a comparable role
- Proficient in Microsoft Office and comfortable with IT systems
- Strong organisational skills with keen attention to detail
- Excellent interpersonal and communication abilities
- Professional, reliable, and service-oriented
- Positive, proactive mindset with a collaborative approach
- Capable of supporting teams to meet deadlines and maintain high standards
Benefits
- £33,000 - £38,000
- Excellent progression opportunities
- Warm company culture and collaborative work environment
This role offers a great opportunity for an enthusiastic professional to grow within a supportive, quality-driven construction environment.
Resident Liaison Officer in London employer: Invision Group
Contact Detail:
Invision Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Liaison Officer in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the construction industry, especially those who might know about opportunities for a Resident Liaison Officer. Attend local events or online webinars to meet potential employers and get your name out there.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your experience in resident engagement and project support. Use visuals and examples of past projects to demonstrate how you’ve successfully communicated with residents and supported project teams.
✨Tip Number 3
Prepare for interviews by researching the company and its projects. Understand their values around resident-focused communication and think of examples from your experience that align with their mission. This will show them you’re genuinely interested and a great fit!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications and updates.
We think you need these skills to ace Resident Liaison Officer in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Resident Liaison Officer role. Highlight your communication abilities and any relevant project support experience to show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about resident engagement and how your proactive mindset can contribute to our projects. Keep it professional but let your personality come through!
Showcase Your Organisational Skills: Since this role requires strong organisational skills, consider including examples of how you've successfully managed multiple tasks or projects in the past. We love seeing how you keep things on track!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Invision Group
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Resident Liaison Officer. Familiarise yourself with the company's projects and values, especially their focus on resident engagement and communication. This will help you demonstrate your enthusiasm and fit for the role.
✨Prepare Real-Life Examples
Think of specific situations from your past experience where you've successfully managed resident communications or supported project teams. Be ready to share these examples during the interview to showcase your skills in action and how they align with the company's needs.
✨Showcase Your Organisational Skills
Since this role requires strong organisational abilities, prepare to discuss how you manage multiple tasks and maintain attention to detail. You might want to bring along a sample of a project checklist or documentation you've created to illustrate your methodical approach.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the company and the role. Inquire about their current projects, how they measure success in resident engagement, or what challenges they face. This not only demonstrates your enthusiasm but also helps you gauge if the company is the right fit for you.
