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- Tasks: Be the go-to person for residents, ensuring smooth communication and project updates.
- Company: Award-winning construction firm known for quality and transparency.
- Benefits: Salary between £33,000 - £38,000 with excellent career progression.
- Why this job: Join a supportive team and make a real difference in community projects.
- Qualifications: 2 years' experience in a similar role and strong communication skills.
- Other info: Enjoy a warm company culture and collaborative work environment.
The predicted salary is between 33000 - 38000 £ per year.
A respected, award-winning construction firm operating across London and the Southeast is looking for a Resident Liaison Officer to assist with façade, restoration, and fire safety initiatives. The company prides itself on delivering exceptional construction projects while maintaining professional, transparent, and resident-focused communication. This role blends project support with resident engagement duties, acting as a central contact for building occupants while assisting project teams in achieving milestones.
Responsibilities
- Act as the primary contact for residents, responding to enquiries and providing timely updates
- Assist Project Managers in coordinating delivery teams, surveys, and resident access arrangements
- Maintain weekly quality checklists to track compliance and identify missing project documentation
- Facilitate resident communications, including organising or attending meetings and issuing project updates
- Establish and manage digital project records using SharePoint, ensuring all files are accurate and compliant
- Track project milestones such as valuations, handovers, and post-completion periods
- Support timesheet collection and submission to finance teams
- Capture and organise visual content to showcase project progress and marketing material
- Archive project documentation in line with GDPR and company procedures
- Provide general administrative support to ensure smooth project delivery
Candidate Profile
- At least 2 years' experience in a comparable role
- Proficient in Microsoft Office and comfortable with IT systems
- Strong organisational skills with keen attention to detail
- Excellent interpersonal and communication abilities
- Professional, reliable, and service-oriented
- Positive, proactive mindset with a collaborative approach
- Capable of supporting teams to meet deadlines and maintain high standards
Benefits
- £33,000 - £38,000
- Excellent progression opportunities
- Warm company culture and collaborative work environment
This role offers a great opportunity for an enthusiastic professional to grow within a supportive, quality-driven construction environment.
Resident Liaison Officer in City of London employer: Invision Group
Contact Detail:
Invision Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Liaison Officer in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the construction industry, especially those who might know about opportunities for a Resident Liaison Officer. Attend local events or join online forums to meet people and get your name out there.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your experience in resident engagement and project support. Use visuals to demonstrate your past successes and how you’ve made a difference in previous roles.
✨Tip Number 3
Prepare for interviews by researching the company’s recent projects and their approach to resident communication. Be ready to discuss how you can contribute to their goals and enhance resident satisfaction.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our company.
We think you need these skills to ace Resident Liaison Officer in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Resident Liaison Officer role. Highlight your communication abilities and any relevant project support experience to show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your background aligns with our values of professional and resident-focused communication.
Showcase Your Organisational Skills: Since this role requires strong organisational skills, give examples in your application of how you've successfully managed multiple tasks or projects in the past. We love seeing how you keep things on track!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Invision Group
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Resident Liaison Officer. Familiarise yourself with the company's projects and values, especially their focus on resident engagement and communication. This will help you demonstrate your enthusiasm and fit for the role.
✨Showcase Your Communication Skills
Since this role involves a lot of interaction with residents and project teams, be prepared to discuss your communication style. Think of examples where you've successfully managed resident queries or facilitated meetings. Highlight your ability to maintain professionalism and transparency in all communications.
✨Demonstrate Organisational Prowess
The job requires strong organisational skills, so come ready to talk about how you manage multiple tasks and deadlines. Share specific tools or methods you use to keep track of project milestones and documentation, especially if you have experience with systems like SharePoint.
✨Emphasise Your Team Spirit
This position is all about collaboration, so be sure to convey your positive, proactive mindset. Discuss times when you've supported your team to achieve goals or overcome challenges. Showing that you're a reliable and service-oriented person will resonate well with the interviewers.
