At a Glance
- Tasks: Lead customer delivery journeys and ensure seamless project execution.
- Company: Dynamic tech company focused on innovative IoT solutions.
- Benefits: Competitive salary, benefits package, and opportunities for professional growth.
- Other info: Join a collaborative team and thrive in a fast-paced environment.
- Why this job: Make a real impact by ensuring customers feel confident and satisfied from day one.
- Qualifications: Project management experience and strong communication skills.
The predicted salary is between 35000 - 40000 £ per year.
Location: Lowry Mill, Manchester
Reports to: Head of Operations
Salary Range: Up to £40,000 inc benefits
Job Overview: First impressions define long-term relationships. As our Delivery Lead, you'll be responsible for making sure every new customer goes live with confidence ensuring requirements are delivered on time and customers are already feeling like they made the right decision choosing us. This is a hands-on, dynamic role sitting within our Operations team. You will need to be as comfortable co-ordinating a customer deployment as you are rolling up your sleeves on broader operational challenges. You'll work across internal teams, external partners, and customers to deliver right-first-time outcomes, using AI-enabled tools to make that process sharper and more consistent every time. If you love seeing projects land cleanly, and the handoff to business-as-usual feel seamless this role is for you.
Key Responsibilities:
- Customer Delivery & Experience: Own the end-to-end delivery journey for new customers from project kick off through to a confident, successful go-live. Be the primary point of contact for customers during the delivery phase, keeping communication proactive and clear. Deliver customer training and initial technical guidance to accelerate time to value and set customers up for long-term success. Support customers in realising a tangible return on their investment.
- Project & Operational Delivery: Develop and manage delivery plans, co-ordinating timelines and activities across internal teams and external partners. Carry out solution commissioning, ensuring every deployment meets our quality standards before handover. Maintain a clear and accurate audit trail of all delivery activity, keeping stakeholders informed at every stage. Ensure smooth, well-documented handovers to the Service Delivery team so nothing is lost in transition to BAU. Flex into broader operational activities as needed in support of our business objectives.
- AI & Continuous Improvement: Use AI tools to bring consistency, speed, and visibility to the delivery process from project tracking to customer communications. Identify patterns across deployments and feed insights back into how we design and deliver at scale. Contribute to building a delivery experience that feels effortless for customers, even when the complexity behind it is anything but.
What We are Looking For: Confident engaging with a wide range of stakeholders. Experience in managing projects and delivery. An interest or relevant experience in the IoT or connected technology environment.
Locations
Delivery Lead in Cheshire, Warrington employer: Invisible Systems
At our Lowry Mill location in Manchester, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to thrive. As a Delivery Lead, you will benefit from a competitive salary and comprehensive benefits while enjoying opportunities for professional growth and development within a dynamic team. Join us to make a meaningful impact on customer experiences and be part of a forward-thinking company that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Delivery Lead in Cheshire, Warrington
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Invisible Systems and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Invisible Systems!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Invisible Systems keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Delivery Lead in Cheshire, Warrington
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Invisible Systems:This is your chance to really connect with the team at Invisible Systems. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Invisible Systems
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Invisible Systems.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Invisible Systems that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Invisible Systems. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
