At a Glance
- Tasks: Manage client relationships and provide tailored training solutions to support their growth.
- Company: Leading training provider in the UK with a friendly and professional culture.
- Benefits: Competitive salary, bonus opportunities, and a supportive work environment.
- Other info: Opportunity for career growth and attending exhibitions nationwide.
- Why this job: Join a dynamic team and make a real impact on client success.
- Qualifications: Experience in account management and excellent communication skills.
The predicted salary is between 30000 - 31000 £ per year.
Our client based on the outskirts of York are looking to recruit an experienced Account Manager. We are seeking a highly motivated and customer-focused Account Manager to join a friendly, professional, driven company that prides itself on being the UK leading training provider in their industry. The ideal candidate will be responsible for managing and nurturing the business relationship, ensuring their needs are met, and providing solutions that support their training growth. This role requires a strong combination of account management skills, excellent communication, and a deep understanding of B2B processes and dynamics.
Responsibilities:
- Serve as the primary point of contact for the assigned business client.
- Build and maintain strong, long-term relationships with the client, ensuring satisfaction and trust.
- Understand client goals to provide tailored training solutions.
- Answer incoming calls and be responsible for dealing with training enquiries and provide accurate and correct information.
- Collaborate with the sales, marketing, and operations teams to ensure client needs are effectively met.
- Monitor account performance and suggest improvements or additional services.
- Coordinate internal and external resources to ensure the successful delivery of services and products to clients.
- Drive client retention through exceptional service delivery and addressing client concerns promptly.
- Update the CRM database with all client information ensuring that contact and company details are correct and up to date.
- Reply to customer emails and calls in a timely and professional manner.
- Attend exhibitions throughout the country as well as attending client meetings with colleagues.
Skills and Experience:
- The successful candidate will demonstrate strong sales and account management experience.
- A background in account management.
- Can clearly demonstrate strong client account management skills and development of accounts.
- Excellent communication skills along with clear and confident telephone manner.
- Professional approach as working and representing professionals in the market place.
- Ability to build strong rapport quickly.
- Ability to think on your feet and demonstrate the ability to consult and understand your clients' needs and match accordingly.
- Identify revenue opportunities.
- Ability to build customer relationships through consultative selling, allowing you to build long term business relationships.
- Control of expenditure to fulfil the contract requirements through a purchase ordering process.
If you have a passion for building relationships, problem-solving, and ensuring client success in a B2B context, we'd love to hear from you!
Locations
Account Manager in York, Yorkshire employer: Invigorate Recruitment
Join a leading training provider in the UK, where your role as an Account Manager will be pivotal in nurturing client relationships and driving their training growth. Located on the outskirts of York, our company offers a supportive and professional work culture, competitive salary, and opportunities for personal and career development, making it an excellent place for motivated individuals to thrive and make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager in York, Yorkshire
✨Tip Number 1
Network like a pro! Attend industry events, exhibitions, and local meet-ups to connect with potential employers and other professionals. Building relationships in person can give you an edge over the competition.
✨Tip Number 2
Be proactive! Don’t just wait for job openings to pop up. Reach out to companies you admire, even if they’re not advertising roles. A friendly email expressing your interest can open doors you didn’t know existed.
✨Tip Number 3
Show off your skills! Prepare a portfolio or case studies that highlight your account management successes. When you get the chance to chat with potential employers, share these examples to demonstrate your value.
✨Tip Number 4
Apply through our website! We make it easy for you to find and apply for roles that suit your skills. Plus, it shows you’re genuinely interested in joining our team, which is always a bonus!
We think you need these skills to ace Account Manager in York, Yorkshire
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Account Manager role. Highlight your account management experience and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about account management and how your background aligns with our needs. Be genuine and let your personality come through!
Showcase Your Communication Skills:Since excellent communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors. We appreciate attention to detail!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Invigorate Recruitment
✨Know Your Client
Before the interview, research the company and its clients. Understand their training needs and how they operate in the B2B space. This will help you tailor your responses and show that you're genuinely interested in helping them succeed.
✨Showcase Your Communication Skills
As an Account Manager, communication is key. Practice articulating your thoughts clearly and confidently. Use examples from your past experiences to demonstrate how you've effectively communicated with clients and resolved issues.
✨Demonstrate Problem-Solving Abilities
Be prepared to discuss specific challenges you've faced in account management and how you overcame them. Highlight your ability to think on your feet and provide tailored solutions that meet client needs.
✨Engage with Questions
At the end of the interview, ask insightful questions about the company's approach to client relationships and their expectations for the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
