At a Glance
- Tasks: Manage all shipping operations, ensuring timely and efficient delivery of luxury outdoor furniture.
- Company: Join a leading manufacturer in the luxury outdoor furniture market with a commitment to quality.
- Benefits: Competitive salary, bonus, pension, and opportunities for professional growth.
- Why this job: Take charge of shipping logistics and make a real impact in a dynamic industry.
- Qualifications: 5+ years in shipping/logistics with strong customer service and time management skills.
- Other info: Enjoy autonomy in your role and collaborate with global clients.
The predicted salary is between 38000 - 45000 Β£ per year.
Invigorate Recruitment is looking to recruit an experienced Shipping Manager to work for a well-established organisation based within Wetherby. Our client has been serving the global hospitality and contract market for a decade and is a leader in the manufacture and supply of luxury outdoor furniture. They are known for attention to detail and commitment to quality; their furniture is designed, specified, and manufactured for longevity and ease of maintenance.
The successful applicant will be responsible for all shipping requirements, including Ocean Freight, Airfreight, and courier shipments, in addition to some Customer Service duties, liaising directly with an array of global customers. This is a hands-on shipping role with autonomy, managing the shipping requirements of the business, reporting to the ops director.
Key Responsibilities for the Shipping Manager:
- Review orders identified for dispatch and assign the appropriate shipping agent.
- Negotiate shipping contracts and rates, striving for cost-efficiency without compromising service quality.
- Liaise with Warehouse to implement and enforce quality control standards to ensure all furniture leaves the facility damage-free and properly packaged.
- Track shipments and resolve delivery issues proactively with clients and logistics partners.
- Request & review shipping quotations.
- Arrange despatch by appropriate carrier.
- Generate all invoices, packing notes, and other documentation ensuring compliance with export regulations.
- Negotiate and present Letters of Credit and manage other commercial arrangements.
- Liaise with carriers regarding customs clearance for goods.
- Raise order confirmation to client, which includes anticipated delivery installation date.
- Respond to emails from clients e.g., advise on lead-time etc.
- Liaise with business locations worldwide.
- Work with client/representatives, schedule deliveries to site, and arrange installation.
- Contact Client to receive feedback on installation.
- Develop and implement shipping policies, procedures, and best practices.
- Collate and send finish sample submittals and product specification forms on receipt of the sales order; track and monitor the samples through to delivery & approval.
- Liaise and attend meetings with other company functions necessary to perform duties and aid business and organisational development.
Experience for the Shipping Manager:
- Minimum 5 years of experience in shipping/logistics, preferably within a manufacturing or high-end product environment.
- Experience managing B2B shipments.
- Strong understanding of international shipping regulations, customs procedures, and export documentation.
- Experience within a similar role would be preferred together with excellent customer service skills, time management skills, and an ability to prioritise workload, in order to excel in this autonomous role.
Salary: Β£38k to Β£45k pa, depending on experience.
Locations
Shipping Manager in Wetherby, Yorkshire employer: Invigorate Recruitment
Contact Detail:
Invigorate Recruitment Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Shipping Manager in Wetherby, Yorkshire
β¨Tip Number 1
Network like a pro! Reach out to your connections in the shipping and logistics industry. Attend local events or join online forums where you can meet people who might know about job openings. Remember, sometimes itβs not just what you know, but who you know!
β¨Tip Number 2
Prepare for interviews by researching the company and its shipping processes. Be ready to discuss how your experience aligns with their needs, especially in areas like international shipping regulations and customer service. Show them youβre the perfect fit for their team!
β¨Tip Number 3
Donβt underestimate the power of follow-ups! After an interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you on their radar and shows your enthusiasm for the role.
β¨Tip Number 4
Apply directly through our website! Itβs the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect with us directly. Letβs get you that Shipping Manager role!
We think you need these skills to ace Shipping Manager in Wetherby, Yorkshire
Some tips for your application π«‘
Tailor Your CV: Make sure your CV is tailored to the Shipping Manager role. Highlight your experience in shipping and logistics, especially in a manufacturing or high-end product environment. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention specific experiences that relate to the key responsibilities listed in the job description. We love a good story!
Show Off Your Customer Service Skills: Since this role involves liaising with global customers, make sure to showcase your customer service skills in your application. Share examples of how you've successfully managed client relationships in the past. We value great communication!
Apply Through Our Website: Don't forget to apply through our website! Itβs the best way for us to receive your application and ensures youβre considered for the role. Plus, it makes the whole process smoother for everyone involved!
How to prepare for a job interview at Invigorate Recruitment
β¨Know Your Shipping Stuff
Make sure you brush up on your knowledge of international shipping regulations and customs procedures. Being able to discuss these topics confidently will show that youβre not just a candidate, but a potential expert who can handle the complexities of the role.
β¨Showcase Your Customer Service Skills
Since this role involves liaising with global customers, be prepared to share examples of how you've successfully managed customer relationships in the past. Highlight any specific situations where you resolved issues or improved service quality.
β¨Demonstrate Your Negotiation Skills
The job requires negotiating shipping contracts and rates, so come ready with examples of past negotiations. Discuss how you achieved cost-efficiency while maintaining service quality, as this will resonate well with the interviewers.
β¨Prepare for Scenario Questions
Expect questions that ask how you would handle specific shipping challenges, like tracking shipments or resolving delivery issues. Think through some scenarios beforehand and be ready to explain your thought process and solutions clearly.