Travel Consultant in Thame

Travel Consultant

Full or Part Time

Thame Oxfordshire

£24k to £24,950 k pa + Benefits & Bonus

Invigorate Recruitment is working with its client an award-winning Independent Travel Agency Group, providing bespoke luxury tailor made holidays to recruit an experienced Travel Consultant.

As a Travel Consultant you will be expected to provide first class customer service to manage all travel requirements and holidays for their clients, no matter how large or small a trip may be.

You will be expected to provide all tourism related services including but not limited to the following;

Researching extensively, plan and book every aspect of our customers holiday experience.

Provide all relevant information, brochures and internet links for customers

Advise customers on all visa requirements and any country specific requirements

Book flights and accommodation, package tours and travel arrangements and transfers

Process all booking administration and documents accurately with high attention to detail

Liaise with clients if any changes occur, finding solutions should any problem occur with a booking

Attend promotional events on behalf of the Company and gain product knowledge

Maintain and develop good working relationships with our Supplier partners, customers and colleagues

Work collaboratively with colleagues to maximise sales opportunities and achieve branch targets

Essential Qualities required for the Travel Consultant:

Proven experience in a similar role.

Excellent communication skills, the ability to persuade and influence, interact and negotiate effectively are essential qualities.

In addition, you will be expected to demonstrate first class attention to detail, customer services experience, commercial awareness, up to date and in depth product knowledge.

You must be comfortable promoting additional products, such as airport hotels, lounges, attraction tickets and be able to demonstrate strong sales skills. Ability to manage any complaints raised by customers in respect of products, services and experience.

Desirable

A passion for travel, demonstrated through personal experience advantageous.

Experience with Inspearational, or other widely used reservation systems is preferred.

A degree or other relevant qualification in Hospitality, Travel and Tourism, or business is highly desirable.

Hours & Benefits:

Monday Saturday (no Sundays or Bank Holidays)

Access to a Health & Well Being platform

Incentive earning opportunities

Fam Trip Opportunities