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- Tasks: Manage all shipping operations, ensuring timely and efficient delivery of luxury outdoor furniture.
- Company: Join a leading manufacturer in the luxury outdoor furniture sector with a decade of experience.
- Benefits: Enjoy a competitive salary, bonus opportunities, and a pension plan.
- Why this job: Be part of a hands-on role with autonomy, impacting global customer satisfaction and quality standards.
- Qualifications: 5+ years in shipping/logistics, strong B2B experience, and excellent customer service skills required.
- Other info: Opportunity to work in a dynamic environment with a focus on quality and innovation.
The predicted salary is between 36000 - 39000 £ per year.
Invigorate Recruitment is looking to recruit an experienced Shipping Manager to work for a well-established organisation based within Wetherby. Our client has been serving the global hospitality and contract market for a decade and is a leader in the manufacture and supply of luxury outdoor furniture. They are known for attention to detail, commitment to quality, and their furniture is designed, specified, and manufactured for longevity and ease of maintenance.
The successful applicant will be responsible for all shipping requirements, including Ocean Freight, Airfreight, and courier shipments, in addition to some Customer Service duties, liaising directly with an array of global customers. This is a hands-on shipping role with autonomy, managing the shipping requirements of the business, reporting to the ops director.
Key Responsibilities for the Shipping Manager:- Review orders identified for dispatch and assign the appropriate shipping agent.
- Negotiate shipping contracts and rates, striving for cost-efficiency without compromising service quality.
- Liaise with Warehouse to implement and enforce quality control standards to ensure all furniture leaves the facility damage-free and properly packaged.
- Track shipments and resolve delivery issues proactively with clients and logistics partners.
- Request & review shipping quotations.
- Arrange despatch by appropriate carrier.
- Generate all invoices, packing notes, and other documentation ensuring compliance with export regulations.
- Negotiate and present Letters of Credit and manage other commercial arrangements.
- Liaise with carriers regarding customs clearance for goods.
- Raise order confirmation to client, which includes anticipated delivery installation date.
- Respond to emails from clients e.g., advise on lead-time etc.
- Liaise with business locations worldwide.
- Work with client/representatives, schedule deliveries to site and arrange installation.
- Contact client to receive feedback on installation.
- Develop and implement shipping policies, procedures, and best practices.
- Collate and send finish sample submittals and product specification forms on receipt of the sales order; track and monitor the samples through to delivery & approval.
- Liaise and attend meetings with other company functions necessary to perform duties and aid business and organisational development.
- Minimum 5 years of experience in shipping/logistics, preferably within a manufacturing or high-end product environment.
- Experience managing B2B shipments.
- Strong understanding of international shipping regulations, customs procedures, and export documentation.
- Experience within a similar role would be preferred together with excellent customer service skills, time management skills, and an ability to prioritise workload, in order to excel in this autonomous role.
Salary: £36k to £39k pa, depending on experience.
Shipping Manager in Wetherby employer: Invigorate Recruitment
Contact Detail:
Invigorate Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shipping Manager in Wetherby
✨Tip Number 1
Familiarise yourself with the specific shipping regulations and customs procedures relevant to the luxury outdoor furniture industry. This knowledge will not only help you stand out but also demonstrate your commitment to understanding the nuances of the role.
✨Tip Number 2
Network with professionals in the shipping and logistics sector, especially those who have experience in B2B shipments. Engaging with industry contacts can provide valuable insights and potentially lead to referrals for the position.
✨Tip Number 3
Prepare to discuss your experience in negotiating shipping contracts and rates during the interview. Highlight specific examples where you achieved cost-efficiency while maintaining service quality, as this is a key responsibility of the role.
✨Tip Number 4
Showcase your customer service skills by preparing examples of how you've effectively resolved delivery issues in the past. Being able to demonstrate your proactive approach to client communication will be crucial in this hands-on role.
We think you need these skills to ace Shipping Manager in Wetherby
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in shipping and logistics, especially within a manufacturing or high-end product environment. Emphasise your understanding of international shipping regulations and any customer service skills you possess.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the key responsibilities mentioned in the job description. Explain how your past experiences align with the requirements, particularly your ability to manage B2B shipments and negotiate shipping contracts.
Showcase Relevant Skills: In your application, clearly outline your skills in time management and prioritisation. Provide examples of how you've successfully handled shipping requirements and resolved delivery issues in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Shipping Manager role.
How to prepare for a job interview at Invigorate Recruitment
✨Know Your Shipping Regulations
Make sure you brush up on international shipping regulations and customs procedures. Being able to discuss these topics confidently will show that you have the necessary expertise for the role.
✨Demonstrate Your Negotiation Skills
Prepare examples of how you've successfully negotiated shipping contracts or rates in the past. This will highlight your ability to strive for cost-efficiency while maintaining service quality.
✨Showcase Your Customer Service Experience
Since the role involves liaising with global customers, be ready to share specific instances where you've excelled in customer service. This could include resolving delivery issues or managing client feedback.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific shipping challenges, such as tracking shipments or dealing with customs clearance. Practising your responses will help you articulate your problem-solving skills effectively.
