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For Companies At a Glance
- Tasks: Manage client relationships and provide tailored training solutions.
- Company: Join the UK's leading training provider, known for its friendly and professional culture.
- Benefits: Enjoy a competitive salary, bonuses, and opportunities for career growth.
- Why this job: Be part of a dynamic team that values client success and personal development.
- Qualifications: Experience in account management and excellent communication skills are essential.
- Other info: Opportunity to attend exhibitions and client meetings across the country.
The predicted salary is between 30000 - 31000 £ per year.
Account Manager
York YO26
£31k to £32k pa plus bonus
Our client based on the outskirts of York are looking to recruit an experienced Account Manager
We are seeking a highly motivated and customer-focused Account Manager to join a friendly, professional, driven company that prides itself on being the UK leading training provider in their industry.
The ideal candidate will be responsible for managing and nurturing the business relationship, ensuring their needs are met, and providing solutions that support their training growth.
This role requires a strong combination of account management skills, excellent communication, and a deep understanding of B2B processes and dynamics.
Responsibilities:
- Serve as the primary point of contact for the assigned business client.
- Build and maintain strong, long-term relationships with the client, ensuring satisfaction and trust.
- Understand client goals to provide tailored training solutions
Answer incoming calls and be responsible for dealing with training enquiries and provide accurate and correct information.
Collaborate with the sales, marketing, and operations teams to ensure client needs are effectively met.
Monitor account performance and suggest improvements or additional services
Coordinate internal and external resources to ensure the successful delivery of services and products to clients.
Drive client retention through exceptional service delivery and addressing client concerns promptly.
Update the CRM database with all client information ensuring that contact and company details are correct and up to date.
Reply to customer emails and calls in a timely and professional manner.
Attend exhibitions throughout the country as well as attending client meetings with colleagues.
Skills and Experience:
The Successful candidate will demonstrate the following strong sales and account management experience
A background in account management
Can clearly demonstrate strong client account management skills and development of accounts
Excellent communication skills along with clear and confident telephone manner.
Professional approach as working and representing professionals in the market place
Ability to build strong rapport quickly
Ability to think on your feet and demonstrate the ability to consult and understand your clients needs and match accordingly Identify revenue opportunities
Ability to build customer relationships through consultative selling, allowing you to build long term business relationships.
Control of expenditure to fulfil the contract requirements through a purchase ordering process.
If you have a passion for building relationships, problem-solving, and ensuring client success in a B2B context, wed love to hear from you!
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Account Manager employer: Invigorate Recruitment
Contact Detail:
Invigorate Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Familiarise yourself with the company’s training solutions and their unique selling points. This knowledge will help you engage in meaningful conversations during interviews, showcasing your understanding of how to meet client needs.
✨Tip Number 2
Network with current or former employees on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can be invaluable when preparing for interviews.
✨Tip Number 3
Prepare specific examples from your past experience that demonstrate your account management skills and ability to build strong client relationships. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Tip Number 4
Stay updated on industry trends and challenges in B2B training. Being knowledgeable about the market will allow you to discuss relevant topics during your interview, showing your commitment to the role and the industry.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management and B2B processes. Use specific examples that demonstrate your ability to build relationships and manage client accounts effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for client success and problem-solving. Mention how your skills align with the responsibilities outlined in the job description, particularly your communication skills and ability to understand client needs.
Highlight Relevant Skills: In your application, emphasise your strong sales and account management experience. Include any specific achievements or metrics that illustrate your success in previous roles, such as client retention rates or revenue growth.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects professionalism and attention to detail, which are crucial for an Account Manager role.
How to prepare for a job interview at Invigorate Recruitment
✨Research the Company
Before your interview, take some time to research the company thoroughly. Understand their values, mission, and the specific training solutions they provide. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Prepare for Scenario Questions
Expect to be asked about how you would handle specific client situations or challenges. Prepare examples from your past experience where you've successfully managed accounts or resolved issues. This will demonstrate your problem-solving skills and ability to think on your feet.
✨Showcase Your Communication Skills
As an Account Manager, excellent communication is key. During the interview, practice clear and confident speaking. Be sure to listen actively to the interviewers' questions and respond thoughtfully, showcasing your ability to build rapport and trust.
✨Highlight Your B2B Experience
Make sure to emphasise your background in B2B account management. Discuss specific strategies you've used to nurture client relationships and drive retention. This will illustrate your understanding of the dynamics involved in managing business clients effectively.
