At a Glance
- Tasks: Manage client accounts and ensure customer satisfaction daily.
- Company: Join a leading training provider in the UK, based near York.
- Benefits: Enjoy a competitive salary, bonuses, and a supportive work environment.
- Other info: Located on the outskirts of York, offering a vibrant work culture.
- Why this job: Be part of a friendly team that values motivation and customer focus.
- Qualifications: Experience in account management and a passion for customer service required.
The predicted salary is between 24000 - 43400 £ per year.
Account Manager
York YO26
£31k pa plus bonus
Our client based on the outskirts of York are looking to recruit an experienced Account Manager
We are seeking a highly motivated and customer-focused Account Manager to join a friendly, professional, driven company that prides itself on being the UK leading training provider in their industry.
The ideal candidate will be responsible for managing and nurturing the business relationship, ensuring their needs are met, and providing solutions that support their training growth.
This role requires a strong combination of account management skills, excellent communication, and a deep understanding of B2B processes and dynamics.
Responsibilities:
- Serve as the primary point of contact for the assigned business client.
- Build and maintain strong, long-term relationships with the client, ensuring satisfaction and trust.
- Understand client goals to provide tailored training solutions
Answer incoming calls and be responsible for dealing with training enquiries and provide accurate and correct information.
Collaborate with the sales, marketing, and operations teams to ensure client needs are effectively met.
Monitor account performance and suggest improvements or additional services
Coordinate internal and external resources to ensure the successful delivery of services and products to clients.
Drive client retention through exceptional service delivery and addressing client concerns promptly.
Update the CRM database with all client information ensuring that contact and company details are correct and up to date.
Reply to customer emails and calls in a timely and professional manner.
Attend exhibitions throughout the country as well as attending client meetings with colleagues.
Skills and Experience:
The Successful candidate will demonstrate the following strong sales and account management experience
A background in account management
Can clearly demonstrate strong client account management skills and development of accounts
Excellent communication skills along with clear and confident telephone manner.
Professional approach as working and representing professionals in the market place
Ability to build strong rapport quickly
Ability to think on your feet and demonstrate the ability to consult and understand your clients needs and match accordingly Identify revenue opportunities
Ability to build customer relationships through consultative selling, allowing you to build long term business relationships.
Control of expenditure to fulfil the contract requirements through a purchase ordering process.
If you have a passion for building relationships, problem-solving, and ensuring client success in a B2B context, wed love to hear from you!
AMRT1_UKTJ
Account Manager in York employer: Invigorate Recruitment
Join a leading training provider in the UK, where you will thrive in a supportive and dynamic work environment on the outskirts of York. With a strong emphasis on employee development, our company offers excellent growth opportunities, competitive salaries, and a bonus structure that rewards your hard work. Experience a culture that values collaboration and innovation, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager in York
✨Tip Number 1
Research the company thoroughly before your interview. Understand their training programmes, values, and what sets them apart in the industry. This knowledge will help you tailor your responses and demonstrate your genuine interest in the role.
✨Tip Number 2
Prepare specific examples from your past experience that showcase your skills in account management and customer service. Be ready to discuss how you've successfully managed client relationships and resolved issues, as this will highlight your suitability for the role.
✨Tip Number 3
Network with current or former employees of the company on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can help you align your approach during the interview.
✨Tip Number 4
Demonstrate your enthusiasm for the role by preparing thoughtful questions to ask during the interview. This shows that you are engaged and serious about the opportunity, making a positive impression on the hiring team.
We think you need these skills to ace Account Manager in York
Some tips for your application 🫡
Understand the Role:Read the job description thoroughly to understand the responsibilities and requirements of the Account Manager position. Tailor your application to highlight how your skills and experiences align with what they are looking for.
Craft a Compelling CV:Make sure your CV is up-to-date and clearly outlines your relevant experience in account management. Use bullet points to showcase your achievements and quantify your successes where possible, such as increasing client satisfaction or sales figures.
Write a Strong Cover Letter:Your cover letter should express your enthusiasm for the role and the company. Mention specific reasons why you want to work for them and how you can contribute to their success as a leading training provider.
Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for an Account Manager.
How to prepare for a job interview at Invigorate Recruitment
✨Research the Company
Before your interview, take some time to learn about the company’s values, mission, and recent achievements. This will not only help you understand their culture but also allow you to tailor your answers to align with what they stand for.
✨Prepare for Common Questions
As an Account Manager, you might be asked about your experience in managing client relationships or handling difficult situations. Prepare specific examples from your past roles that demonstrate your skills and successes in these areas.
✨Showcase Your Customer-Focused Approach
Since the role requires a customer-focused mindset, be ready to discuss how you prioritise client needs and ensure satisfaction. Share stories that highlight your ability to build strong relationships and resolve issues effectively.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the role and the company. Inquire about their training programmes or how they measure success for an Account Manager. This demonstrates your enthusiasm and forward-thinking attitude.
