Games Services - Family And Friends Coordinator in Birmingham

Games Services - Family And Friends Coordinator in Birmingham

Birmingham Full-Time 30000 - 30000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Coordinate activities for family and friends of competitors at the Invictus Games.
  • Company: Join Invictus UK 2027, a charity founded by Prince Harry, supporting wounded service personnel.
  • Benefits: Enjoy 30 days annual leave, flexible working, and wellbeing time.
  • Other info: Be part of a dynamic team with opportunities for growth until July 2027.
  • Why this job: Make a real difference in the lives of families and friends during an inspiring global event.
  • Qualifications: Experience in event coordination and excellent communication skills required.

The predicted salary is between 30000 - 30000 £ per year.

  • Overview
  • Organisation: Invictus UK 2027 Ltd

Location: Birmingham / Hybrid Contract type: Fixed Term (Full time) Closing date: 17 July 2026 Interview date: 24 July 2026

Invictus UK 2027 is a charity and delivery organisation for Invictus Games Birmingham 2027, taking place in July 2027 at the National Exhibition Centre (NEC) and Sandwell Aquatics Centre.

Founded by Prince Harry, The Duke of Sussex in 2014, the Invictus Games uses adaptive sport to support the recovery of Wounded, Injured, and Sick (WIS) service personnel and veterans.

Birmingham 2027 will bring together 550 competitors from over 25 nations across 12 sports.

The Games aim to celebrate recovery, resilience and social impact for competitors, families and the wider community.

Role

Summary: We are looking to appoint a Family & Friends Coordinator to support the delivery of the Family & Friends element of the 2027 Invictus Games.

This role ensures that the family & friends of competitors have the most beneficial experience possible.

Approximately 1500 family & friends will be involved, and the Coordinator will support all aspects of planning and delivery of the Games Time programme including activities and experiences on and off-site.

Based in our Birmingham office, you will work in close collaboration with the Family & Friends Lead, the Participating Nations Lead, the Operations team and the wider Invictus Games Birmingham 2027 team.

  • Key Duties and Responsibilities
  • Coordinate IG27’s involvement with the family and friends of all participating nations.
  • Design and deliver a programme of activities and experiences for approximately 1500 family and friends to ensure a positive Invictus experience.
  • Coordinate arrival and departure of all nations’ family and friends.
  • Assist in planning accommodation, catering, accreditation and wider operational areas related to family and friends across all competition venues and hotel sites.
  • Support the production of the Participating Nations and Family & Friends guides.
  • Support the production of a Games Time programme of activity for all client groups within the Participating Nations.
  • Coordinate the team, including volunteers at Games Time, to deliver the programme.
  • Assist with other Operations owned workstreams as needed.
  • Key Relationships
  • Work with the Family & Friends lead to deliver all aspects of the family and friends provision.
  • Develop and maintain excellent working relationships with each Nation’s family and friends lead and staff.
  • Develop a network of external stakeholders to support the family and friends programme, with a focus on West Midlands attractions and activities.
  • Collaborate with IG27 staff and wider partners to ensure successful delivery of the family and friends programme.

Person Specification

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Experience

  • Essential: Experience in a similar role, ideally in the Birmingham and West Midlands area.
  • Essential: Proven track record of supporting the design and delivery of a similar people-focused programme.
  • Essential: At least 3 years’ operational experience within major sporting events.
  • Desirable: Previous experience of adaptive sport and events.

Skills

  • Essential: Excellent communication skills, both written and verbal, with the ability to engage effectively with people at all levels and from diverse backgrounds.
  • Desirable: Knowledge of Birmingham and the West Midlands from a leisure, activities and experiences perspective.
  • Desirable: Additional language skills would be an advantage.
  • Desirable: Appreciation of the cultures, languages and traditions of the Nations taking part.
  • Essential: Excellent teamwork and collaborative working.
  • Terms

This is a full-time, fixed-term role to 21 July 2027.

The salary is starting from £30,000 per annum (depending on experience).

The role is based at the Birmingham office with flexible, hybrid working arrangements available.

Benefits

  • 30 days annual leave per annum plus public holidays
  • Flexible working arrangements
  • Wellbeing time
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Games Services - Family And Friends Coordinator in Birmingham employer: Invictus UK 2027 Ltd

Invictus UK 2027 Ltd. is an exceptional employer, offering a unique opportunity to be part of a meaningful mission that supports Wounded, Injured, and Sick service personnel and veterans through the Invictus Games. Located in Birmingham, the company fosters a collaborative work culture with flexible hybrid working arrangements, generous annual leave, and a strong focus on employee wellbeing, ensuring that team members can thrive both personally and professionally while making a lasting impact in the community.

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Contact Details:

Invictus UK 2027 Ltd Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Games Services - Family And Friends Coordinator in Birmingham

Get Involved Locally

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We think you need these skills to ace Games Services - Family And Friends Coordinator in Birmingham

Event Coordination
Programme Design
Operational Planning
Communication Skills
Teamwork
Stakeholder Engagement
Experience in Major Sporting Events

Some tips for your application 🫡

Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Invictus UK 2027 Ltd. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.

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Tailor Your Documents to the Role:For a full-time role like Games Services - Family And Friends Coordinator, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.

Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.

How to prepare for a job interview at Invictus UK 2027 Ltd

Show Your Passion for Social Change

When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Invictus UK 2027 Ltd. Sharing personal stories or insights can really make us stand out.

Highlight Project Experience

We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.

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Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.

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Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!