At a Glance
- Tasks: Lead and deliver Hard FM services at a prestigious head office.
- Company: Join a market-leading organisation with a focus on excellence.
- Benefits: Competitive salary, career development, and a dynamic work environment.
- Other info: Strong leadership role with opportunities for continuous improvement and client engagement.
- Why this job: Make a real impact by ensuring safe and high-performing building operations.
- Qualifications: Mechanical or Electrical qualification with proven management experience.
You will lead and deliver Hard FM at the prestigious head office of a market-leading organisation, ensuring full statutory, contractual, and client compliance. The role provides leadership to the on-site engineering team, manages operational and financial interfaces with client project teams, and ensures clear, effective communication and reporting across company and client stakeholders, driving safe, reliable, and high-performing building operations.
Key Responsibilities
- Deliver Hard FM services in line with statutory, regulatory, and contractual requirements.
- Lead and manage Hard FM performance against KPIs and SLAs.
- Provide line management to the Engineering Support Manager and Technical SMEs.
- Build and maintain strong client relationships and manage client expectations.
- Act as the operational interface for client- and company-led projects, including contractor and cost management.
- Manage safe and compliant handover of client-led projects into operation.
- Ensure legal, mandatory, and HSE compliance across all Hard FM activities.
- Manage subcontractor tendering, performance, and on-site compliance.
- Lead, develop, and motivate the Hard FM team, ensuring high standards of customer care.
- Own the Unit Training Plan and ensure role-specific and statutory training is delivered.
- Participate in the on-call rota and act as escalation for out-of-hours incidents.
Key Accountabilities
- Safe, compliant, and effective Hard FM service delivery.
- Achievement and continuous improvement of contractual deliverables.
- Strong leadership and performance of the Hard FM team.
- Accurate and timely communication with the client and company stakeholders.
- Effective operational and commercial control of Hard FM activities.
Person Specification
- Mechanical or Electrical qualification with proven management experience (degree level or equivalent).
- Experience delivering planned and reactive maintenance within a Hard FM environment.
- Strong commercial awareness, including fixed-price contracts and P&L management.
- IOSH Managing Safely (minimum) and strong HSE leadership.
- Good IT skills (Microsoft Office).
- Strong stakeholder management and communication skills.
- Proactive, accountable, and team-focused leadership style.
Engineering Manager-Commercial Offices in London employer: Invictus Recruitment
As an Engineering Manager at our prestigious head office, you will be part of a dynamic and supportive work culture that prioritises employee growth and development. We offer competitive benefits, including comprehensive training programmes and opportunities for career advancement, all while working in a state-of-the-art facility that fosters innovation and collaboration. Join us to lead a high-performing team in delivering exceptional Hard FM services, where your contributions will be valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Engineering Manager-Commercial Offices in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the lookout for an Engineering Manager role. You never know who might have the inside scoop on a great opportunity.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Understand their Hard FM services and think about how your experience aligns with their needs. This will help you stand out and show that you’re genuinely interested in the role.
✨Tip Number 3
Practice your communication skills! As an Engineering Manager, you’ll need to convey complex information clearly. Try mock interviews with friends or use online platforms to refine your pitch and ensure you can articulate your experience effectively.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got some fantastic opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications this way!
We think you need these skills to ace Engineering Manager-Commercial Offices in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Engineering Manager role. Highlight your leadership in Hard FM and any relevant qualifications, like your Mechanical or Electrical background.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for this position. Share specific examples of how you've successfully managed teams and delivered Hard FM services in the past.
Showcase Your Communication Skills:Since clear communication is key in this role, make sure your application is well-structured and free of errors. This will demonstrate your attention to detail and professionalism.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Invictus Recruitment
✨Know Your Hard FM Inside Out
Make sure you brush up on your knowledge of Hard FM services and the specific statutory and contractual requirements relevant to the role. Being able to discuss these in detail will show that you're not just familiar with the basics, but that you understand the nuances of the industry.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past, particularly in a Hard FM context. Highlight your experience in managing performance against KPIs and SLAs, as well as how you've motivated your team to achieve high standards of customer care.
✨Demonstrate Strong Communication Abilities
Since effective communication is key in this role, think of instances where you've successfully managed client relationships or communicated complex information to stakeholders. Be ready to explain how you ensure clear reporting and maintain strong lines of communication.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to operational and financial interfaces. Prepare to discuss how you would handle contractor management, cost control, or compliance issues, showcasing your proactive and accountable leadership style.
