Operations Manager – Facilities Management
Salary: £55,000 per annum
Location: Heathrow
Job Type: Permanent
Working Hours: Monday to Friday
We are currently recruiting for an experienced Operations Manager to join a leading Facilities Management organisation, overseeing operations across a large and high-profile contract.
This is an excellent opportunity for an experienced FM professional looking to take the next step in their career and work within a complex, fast-paced environment.
The Role:
As Operations Manager, you will be responsible for the effective day-to-day delivery of the facilities management operation, ensuring high levels of service, compliance and client satisfaction.
Key Responsibilities:
Lead and manage day-to-day FM operations across the contract.
Manage, motivate and support operational and engineering teams.
Build strong working relationships with the client and key stakeholders.
Ensure planned and reactive maintenance is delivered within agreed SLAs and KPIs.
Oversee subcontractors and suppliers, ensuring quality and performance standards are maintained.
Ensure all health & safety, statutory compliance and company procedures are followed.
Monitor operational performance and identify opportunities for continuous improvement.
Support contract reporting, budgeting and commercial performance.
Manage issues effectively and provide proactive solutions to operational challenges.
Drive a strong customer-focused culture across the site.
What We're Looking For:
Proven experience in an Operations Manager, Facilities Manager or similar FM management posi...
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